Store Support - SITE123 Support Center Learn about SITE123's Store and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance. How to Set Up Printful Dropshipping Offline Payment Methods Why is an order marked “In-Progress” and when is an abandoned cart detected? Where can I track visitors who abandoned their carts? How do I customize the abandoned cart reminder sequence? How to set up Abandoned Cart reminders How do I customize category details (images, descriptions, and SEO)? How can I reorder categories or move products between categories? How do I create a catalog structure with categories and subcategories? Store Options and Feedback Customizing the Order Form How to Access Configuration Settings Customer Communication and Policies Where can I view an order’s status and customer details? Can I apply the same tracking number to all self-fulfilled items in an order? How do I send a shipping confirmation email when I add tracking? Add a Tracking Number How to add and manage store categories Visualizing Variations and Guides Managing Product Variants How to Manage Inventory What is the “New Arrival” section and do I need to update it manually? How do I choose specific products and hide categories on the homepage? Credit Card Gateways Manage Products How do I export or import customers using a CSV file? What are the quick actions (three dots) next to each customer, and how do I use them? How do I view and manage a customer (edit details, message them, and add internal notes/files)? How do I open the Customers tab and what will I see there? Managing Inventory and Shipping (including mixed carts) Where do I edit Printful product variants and other characteristics? Adding and Designing Products Filter Toolbar Design: How do I change the filter toolbar style or hide sorting? Categories Box: How do I style category tiles and show category details? Product Box: How do I change product display style, image ratio/size, and hover effects? How do I customize the Store design in the Website Editor? Currency Options View and Add Products (All Products Tab) Why didn’t my inventory update after an offline payment? Can invoices be generated and sent automatically after a customer purchase? How do I customize the invoice design and billing address information? How do I configure company information for invoices? How do I enable the invoice system (invoice provider) in my dashboard? How do I share a payment link (direct link or QR code)? How do I collect payment from a customer using POS? How do I create a charge in the POS system? How do I access the POS tool? Edit Product Options and Attributes Dropshipping with Printful How to Add Product Options Sell on Multiple Platforms (Sales Channels Tab) Add Products to Your E-commerce Store How to Add a Store Page How to Edit Shipping Methods Create Your Store Set Shipping Set Tax The Abandoned Cart Tool Store Order Form and Other Configurations Adding Product Attributes Add and Manage Ecommerce Products Create Coupons Check Your Orders Set Currency and Payment Methods Edit the Ecommerce Homepage Sections Manage Product Variants and Inventory Edit the Ecommerce Design Edit Store Categories Order Tracking Manage Customers with the Customers Tab Can I add a handling fee or enable store pickup for customers? Setting the Currency and Payment Method Where can I see order details and add tracking information? How can I filter and organize orders (by payment status, tags, date range, and more)? How do I access the Orders Manager? Setting Coupon Restrictions How to Add a New Coupon How to Access the Coupons Manager Where will my tax settings apply, and how will customers see tax at checkout? What advanced tax options can I adjust (shipping tax, tax-included pricing, and tax-free items)? How do I configure tax regions (countries, states, and different rates)? How to edit your tax settings Configuring Store Filters What shipping methods can I choose from, and how do I set the rate? How do I add and manage shipping regions (including specific states/provinces)? Where do I manage shipping, coupons, and checkout policies? How do I set up payment methods and taxes for my Store? Configuring Your Store How do I archive, cancel, refund, or message a customer about an order? Adding and Organizing Sections How to Customize Your E-commerce Homepage Can I manage stock levels for each product variant (like Small vs. Large)? Create and Manage Automatic Invoices Manage the POS System 
