Store Support - SITE123 Support Center Learn about SITE123's Store and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance. How do I choose specific products and hide categories on the homepage? Add a Tracking Number How to add and manage store categories Filter Toolbar Design: How do I change the filter/sort toolbar—or hide it? Product Page: What design options can I customize on an individual product page? Product Box: How can I change how products appear in the grid/list? How do I open the Store Design settings in the Website Editor? Why didn’t inventory decrease after an offline payment? Visualizing Variations and Guides Managing Product Variants How to Manage Inventory What is the “New Arrival” section and do I need to update it manually? How do I send a shipping confirmation email when I add tracking? Credit Card Gateways Currency Options Setting the Currency and Payment Method Where can I see order details and add tracking information? How can I filter and organize orders (by payment status, tags, date range, and more)? How do I access the Orders Manager? Setting Coupon Restrictions How to Add a New Coupon How to Access the Coupons Manager Where will my tax settings apply, and how will customers see tax at checkout? What advanced tax options can I adjust (shipping tax, tax-included pricing, and tax-free items)? How to Access Configuration Settings Offline Payment Methods Why is an order marked “In-Progress” and when is an abandoned cart detected? Where can I track visitors who abandoned their carts? How do I customize the abandoned cart reminder sequence? How to set up Abandoned Cart reminders How do I customize category details (images, descriptions, and SEO)? How can I reorder categories or move products between categories? How do I create a catalog structure with categories and subcategories? Customer Communication and Policies (Email, Thank You message, Return Policy) Store Options and Feedback Customizing the Order Form How do I configure tax regions (countries, states, and different rates)? Export or Import Customers (CSV) View and Manage a Customer Understand the Customers List Open the Customers Tab How does shipping work with Printful orders (including mixed carts)? How are inventory updates and product changes synced between Printful and my store? How do I add and design products with Printful? How to set up Printful dropshipping Where can I view an order’s status and customer details? Can I apply the same tracking number to all self-fulfilled items in an order? Edit Product Options and Attributes Dropshipping with Printful Organize Products with Categories Add Products to Your E-commerce Store How to Add a Store Page How to Edit Shipping Methods How do I access the POS tool from my Dashboard? Create Your Store Set Shipping Set Tax The Abandoned Cart Tool Store Order Form and Other Configurations Product Reviews and Sharing Add and Manage Ecommerce Products Create Coupons Check Your Orders Set Currency and Payment Methods Edit the Ecommerce Homepage Sections Manage Product Variants and Inventory Edit the Ecommerce Design Edit Store Categories Order Tracking Manage Customers with the Customers Tab Can I set up recurring billing (subscription-style charges) in POS? How to edit your tax settings Can I add a handling fee or enable store pickup for customers? What shipping methods can I choose from, and how do I set the rate? How do I add and manage shipping regions (including specific states/provinces)? Where do I manage shipping, coupons, and checkout policies? How do I set up payment methods and taxes for my Store? What happens after I save my invoice settings (document types and automatic sending)? Invoice Design and Billing Configure Company Information How do I enable the invoice system in my dashboard? How do I collect payment in POS (cash or payment link/QR code)? Sell on Multiple Platforms (Sales Channels Tab) How do I create a charge for a product or service in POS? Configuring Your Store How do I archive, cancel, refund, or message a customer about an order? Adding and Organizing Sections How to Customize Your E-commerce Homepage Can I manage stock levels for each product variant (like Small vs. Large)? Configuring Store Filters Adding Product Attributes How to Add Product Options Create and Manage Automatic Invoices Manage the POS System 
