- Archive: Select one or more orders and click Archive (or use More Actions) to move them out of your active list.
- Cancel: Change an order’s status to Cancelled from the main list or via More Actions in the info window.
- Refund: Use More Actions to mark an order as Refund for your records. Note: This is internal tracking—confirm the refund with your payment provider (e.g., PayPal or Stripe). Marking an order as refunded also automatically replenishes inventory for the refunded products.
- Message the customer: Click the downward arrow next to Info and choose Conversation to send a direct message.
