Store Support - SITE123 Support Center Learn about SITE123's Store and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance. How to Access Configuration Settings How do I access the POS tool? Customer Communication and Policies Offline Payment Methods Why is an order marked “In-Progress” and when is an abandoned cart detected? Where can I track visitors who abandoned their carts? How do I customize the abandoned cart reminder sequence? How to set up Abandoned Cart reminders How do I customize category details (images, descriptions, and SEO)? How can I reorder categories or move products between categories? How do I create a catalog structure with categories and subcategories? Store Options and Feedback Customizing the Order Form How do I create a charge in the POS system? Export or Import Customers (CSV) View and Manage a Customer Open the Customers Tab How to Set Up Printful Dropshipping Where can I view an order’s status and customer details? Can I apply the same tracking number to all self-fulfilled items in an order? How do I send a shipping confirmation email when I add tracking? Add a Tracking Number How to add and manage store categories Managing Product Variants How to Manage Inventory Order Details and Management (Info Button) How do I set up a Payment Link (status, expiry date, name, description, image)? Where will my tax settings apply, and how will customers see tax? What advanced tax options can I set (shipping, tax included pricing, tax-free items)? More Product Settings (More Tab): quantity limits, tax, questions, and button options Manage Products (Edit, Duplicate, Hide, Preview, Share Link, or Delete) How do I create and assign a product guide (like a size chart) to a product option? How do I add images or videos for each product variant? Will invoices be sent automatically after a customer purchase? How can I customize the invoice design and billing address details? How do I configure my company information for invoices? How do I enable the invoice system (or choose an invoice provider)? More Actions: mark as paid, refund/cancel, archive, or message a customer What is the “New Arrival” section and do I need to update it manually? Filtering and Organizing Orders Quick Actions from the Table (Three Dots) Managing Inventory and Shipping (including mixed carts) Where do I edit Printful product variants and other characteristics? Adding and Designing Products Filter Toolbar Design: How do I change the filter toolbar style or hide sorting? Categories Box: How do I style category tiles and show category details? Product Box: How do I change product display style, image ratio/size, and hover effects? How do I customize the Store design in the Website Editor? How do I share a payment link (direct link or QR code)? How do I collect payment from a customer using POS? Edit Product Options and Attributes Dropshipping with Printful How to Add Product Options Sell on Multiple Platforms (Sales Channels Tab) Add Products to Your E-commerce Store How to Add a Store Page How to Edit Shipping Methods Create Your Store Set Shipping Set Tax The Abandoned Cart Tool Store Order Form and Other Configurations Adding Product Attributes Add and Manage Ecommerce Products Create Coupons Check Your Orders Set Currency and Payment Methods Edit the Ecommerce Homepage Sections Manage Product Variants and Inventory Edit the Ecommerce Design Edit Store Categories Order Tracking Manage Customers with the Customers Tab Where do I manage shipping, coupons, and checkout policies? How do I choose specific products and hide categories on the homepage? Credit Card Gateways Currency Options Setting the Currency and Payment Method Setting Coupon Restrictions How to Add a New Coupon How to Access the Coupons Manager How do I configure tax regions (countries, states, and different rates)? How to edit your tax settings Can I add a handling fee or enable store pickup for customers? What shipping methods can I choose from, and how do I set the rate? How do I add and manage shipping regions (including specific states/provinces)? Configuring Store Filters How do I set up payment methods and taxes for my Store? How do I add products (custom amounts) to a Payment Link? How do I manage and share a Payment Link (direct link or QR code)? How do I access Payment Links in my dashboard? Configuring Your Store How to Access the Orders Manager Adding and Organizing Sections How to Customize Your E-commerce Homepage Can I manage stock levels for each product variant (like Small vs. Large)? Create and Manage Payment Links Create and Manage Automatic Invoices Manage the POS System 
