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Pages Support - SITE123 Support Center

Learn about SITE123's Pages and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance.

Edit the Events Page
Promote and manage events like seminars and concerts from one centralized place: create, control registration, sell tickets, manage attendees, send reminders, and track orders with the Events page.
Edit the Custom Form Builder Page
Create personalized, multi-step forms easily with Custom Form Builder. Design using various fields and manage submissions efficiently. Improve user experience and automate responses for better engagement.
Edit the Timeline Page
Use the Timeline Page to showcase your brand's history or achievements with a visually engaging format. Follow simple steps within the Website Editor to add new events.
Edit the Single Video Page
Learn how to create a Single Video page on your website for business introduction or topic presentation. Includes steps for adding video, selecting display size, uploading requirements, and customizing thumbnail.
Edit the Promo Page
Create stunning promo pages with this guide: add/edit content, utilize AI for text, manage backgrounds/C2A, and optimize media files. Ideal for highlighting topics or adding CTAs.
Edit the Agenda Page
Learn to professionally display event schedules with the Agenda Page. Easily add, manage, and update your agenda items for conferences and projects to keep visitors informed.
Add a Slogan to the Page
Learn how to add a catchy brand slogan on your website with two methods: via Pages List or Directly on Page, enhancing your brand's memorability.
Rename, Reorder, Duplicate, or Delete Pages
Learn how to manage website pages: rename, reorder menu, duplicate, or delete pages for better organization in the Website Editor. Note: Homepage and E-commerce page have limitations.
Enable Google AdSense on the Blog Page
Learn how to monetize your blog by enabling Google AdSense: navigate to Website Editor, select your blog page, configure AdSense settings like Site ID, and ad placement for optimized engagement.
Change Section Layouts
Learn how to easily change the layout of website sections or footers directly on the page or from the Pages list, and customize settings like background, text, and shapes for a perfect design match.
Add a Category to the Website Menu
Learn how to organize your website by adding new menu categories and pages, creating a clear navigation experience. Includes steps for creating categories and organizing pages.
Add a New Page
Easily add new content to your website with ready-made page templates for about pages, galleries, sales, bookings, blogs, etc. Log in, use the Website Editor to add pages by browsing or searching templates, and publish your site for visitors to see.
Add an External Link to the Website Menu
Learn to add an External Link to your website menu for content outside your site like another website or service. Include full http:// or https:// URLs and choose to open in a new or current window.
Edit the Gallery Page
Learn to add and manage a Gallery page with albums, control sharing, downloads, and layout settings, and edit media details on your website effectively.
Edit the Contact Page
Keep your contact page updated with current phone numbers, email addresses, and manage form settings to ensure easy visitor communication. Add social links and customize form actions for a better user experience.
Edit the Team Page
Learn how to showcase your team on your website: Add team pages, manage members, use AI for descriptions, customize layout, and set SEO.
Edit the Testimonials Page
Enhance website credibility with a Testimonials Page featuring real stories and feedback. Add, manage, and customize testimonials easily to build trust.
Edit the Restaurant Menu Page
Learn how to create and manage a professional digital Restaurant Menu with tips on adding items, organizing categories, editing information, and enhancing visuals for an attractive presentation.
Edit the Music Player Page
Easily share and manage music on your website with the Music Player page - add songs, upload files, and include purchase links for your visitors.
Add a Bandsintown Page
Discover and showcase live concerts with Bandsintown, a free app for listing upcoming concerts and notifying fans. Learn how to add a Bandsintown page to your website.
Add a Soundcloud Page
Learn how to integrate a SoundCloud page on your website to share music or podcasts, enhancing visitor engagement. This guide covers adding and configuring SoundCloud content easily.
Edit the Features/Services Page
Learn how to add and manage a Features/Services page on your website for better showcasing of your business offerings, including item management, category organization, and integrating additional details for improved SEO and visitor engagement.
Edit the Articles Page
Learn how to add, edit, and manage articles on your website with this guide. Discover features like AI content generation, image management, SEO customization, and engaging with visitor comments.
Edit the Numbers Counter Page
Enhance your Numbers page by adding a counter for key achievements like total users or projects. Customize its number, unit, and appearance for immediate live updates.
Edit the Percentage Page
Learn how to add and manage a percentage bar on your website to showcase progress or KPIs - from creating a new percentage page to editing and publishing.
Edit the Customers Page
Learn how to add and manage a customer page on your website to showcase clients and build credibility. Customize client displays, upload images, and optimize layout and design for visual appeal and accessibility.
Edit the F.A.Q Page
Learn how to create an F.A.Q page to reduce support requests by adding and organizing FAQs in the Website Editor, including steps for drafting and saving new FAQ items.
Edit the Jobs Page
Publish and manage job openings on your website with the Jobs Page feature. Add new positions through the Website Editor, customize application settings, and improve listing visibility with SEO.
Edit the Blog Page
Learn to engage readers on your site by managing a Blog Page: add blog entries, edit posts, schedule publications, and enhance content with AI. Discover how to add image galleries, utilize AI for content creation, manage SEO settings, categorize posts, assign writers, and set up blog subscriptions and payment. Customize your blog's layout, settings, and manage comments for interactive reader engagement.
Edit the Donate Page
Guide on creating a donation page: add & manage donation items, customize forms, set goals & payment methods. Track donations & engage with donors on your website.
Edit the Pricing Table Page
Discover how to add and manage a Pricing Table Page on your website, allowing for clear listing of service prices, editing of package details, and customization options for a better user experience.
Check the Events Tickets List
Efficiently manage your event tickets with SITE123 - track orders, check-in status, and attendee info directly from your dashboard, ensuring a successful event.
Edit the Schedule Booking Page
Learn how to let visitors book appointments and services online directly from your website including adding a booking page, managing services, setting up reminders, cancellations, payments, and more.
Edit the Restaurant Reservations Page
Learn how to add new menu items to your Restaurant Reservations Page including dish details and media on your website editor for an enhanced diner experience.
Edit the Forum Categories
Learn how to add categories to your forum for better navigation and organization, including steps within the Website Editor, configuring categories, and assigning managers for decentralized moderation.
Edit the Press Page
Guide on updating your Press Page: add media mentions with details, link, and image via Website Editor for credibility and immediate site visibility.
Edit the X (Twitter) Tweets Page
Learn how to embed X Tweets (Twitter) on your website using the Website Editor for real-time social content updates, including adding, editing, and managing tweets.
Create a Landing Page
Discover how to create a seamless, focused landing page to drive visitors towards actions like buying, signing up, or downloading. Learn tips for building content, adding calls to action, and converting existing sites into effective landing pages.
Edit the Portfolio Gallery Page
Learn how to showcase your work with a Portfolio Gallery Page by adding entries, controlling access settings, and optimizing SEO for better visibility.
Edit the Numbered Features Page
Learn how to add, update, and reorder numbered features on your site, including adding a title and description for each item, for enhanced visitor engagement.
Add a Multi-Section Page
Learn how to create a Multi-Section Page to display multiple pages like About and Contact in one long page, including adding sections and editing layout.
Edit the Image Comparison Page
Discover how to add an Image Comparison Page to your site for showcasing "before and after" results and more, with detailed steps for setting up and customizing it.
Edit the Charts Page
Learn to easily create and customize charts on your website with steps to add data and visual styles such as Bar, Line, or Pie charts for clearer data presentation.
Edit the Online Courses Page
Learn to create, manage, and sell online courses with detailed syllabi and goals. Customize course pages, add media, set pricing, and structure syllabi for effective learning.
Edit the File Manager Page
Learn how to update downloadable files for website visitors on the File Manager page by changing titles, descriptions, or files and saving changes.
Add the Custom Code Page
Learn how to embed external scripts with Custom Code Page & adjust its height in your website project for enhanced functionality and layout consistency.
Restore a Deleted Page
Learn how to restore pages deleted within the last 30 days using the Website Editor, ensuring content recovery from the most recent saved version.
Edit the Download App Page
Guide to setting up a Download App page for direct installs from App Store, Google Play, or Microsoft Store. Customize with a description and choose store buttons.
Edit the Countdown Page
Learn how to create excitement with a Countdown Page: Add it via Website Editor, update titles, choose styles, set end times, and change messages easily.
Control Where a Page Appears
Learn how to show or hide a page in your website's menu, homepage, footer, or mobile view, including special conditions for promo and homepage pages.
Edit the Content Page
Learn how to create a Content page with custom layouts using text and media, ideal for About or services pages. Edit text, add content blocks like images, videos, lists, and more for full control.
Edit the About Page
Learn how to create, edit, and customize your About Page to build trust with your audience. Discover text editing options, AI tool for content, and adding call-to-action buttons.
Add the Booking Page to Your Website
Learn how to accept online appointments: Add the Schedule Booking page via Website Editor, update title & slogan, and check our video walkthrough.
How do I open the Download App page in the editor?
Find and open the Download App page in the editor by clicking Pages and selecting the option often marked with a phone icon.
How do I update the text on the Download App page?
Create engaging app descriptions on your Download App page to inform visitors about your app's features and benefits.
How do I add the X (Twitter) Tweets page to my website?
Add or find the X Tweets page in your Website Editor, update Title and Slogan via Pages option, and note it was formerly known as Twitter.
How do I add a new tweet to the X Tweets page?
Learn how to embed an X post: Add a new item, paste the tweet link, fill in title (optional), and tweet URL, then click save.
How to Add a New Press Item
Learn how to add a new press entry on your website: Click Pages, select Press, click Edit, add details and image, then save. Remember to publish changes to update your live site.
How to Add a Slogan
Add a slogan to your website using the Pages list or directly on the page. Follow easy steps to enhance your site's message with up to 500 characters.
How do I organize my Restaurant Menu with categories (and manage category names)?
Assign items to categories or create new ones for organization. Manage by renaming or removing categories using the pencil and trash icons.
How to Add the Image Comparison Page
Add an Image Comparison page to your site by clicking Pages in the Website Editor, selecting it from your list or library, and editing the title and slogan.
How to Add a Portfolio Page
Add a Portfolio page by clicking Pages, finding it in your list or adding a new one, and edit the title and slogan to describe your collection.
Adding a New Entry
Learn how to add a new portfolio item: Name your entry, pick a primary image, edit it, organize into sections, and optionally add client info.
Portfolio Access and Security
Control portfolio visibility with settings for public access, password protection, or hiding from display on your website.
How to Add a New Chart
Learn how to create and customize a chart in the Website Editor: Add new charts, fill details, and save them to your page easily.
How to Add a New Timeline Item
Add a new event to your Timeline Page in the Website Editor by clicking Pages, selecting your Timeline page, adding an item, filling in details, and saving.
How to Add a Forum Category
Learn to add a new forum category easily with our step-by-step guide: Open Website Editor, navigate to Forum page, add category details, and save.
What can I configure when creating a forum category?
Learn how to add a new category with a custom name, optional description, and optionally assign category managers by typing email addresses.
How to Update Forum Settings
Update your forum settings and appearance in the Website Editor by clicking the Pages tab, selecting the Forum module, making changes, and saving.
Add the Testimonials Page
Learn how to add or locate the Testimonials Page via the Website Editor: Open editor, go to Page List, find or create Testimonials Page, edit title and slogan.
Edit the Testimonials Page information
Manage testimonials easily by editing, duplicating, rearranging, or deleting directly on-page or via item list. Update images with a click or AI tools and manage videos in a new tab.
Add a New Testimonial
Learn how to add a testimonial: Navigate to your Testimonials page, click manage, add new, fill in details, choose optional category/media, and click save.
Add the Gallery Page
Learn how to add or find a Gallery page in the Website Editor, update its title, and slogan for better website customization.
Organize Media with Albums (Categories)
Easily organize your gallery with albums for topics like Products or Events. Add, move, edit, or delete albums but always keep at least one. Watch how-to video.
Add the F.A.Q Page
Learn how to add or edit your F.A.Q page in the Website Editor: click Pages, find F.A.Q, click Edit, and update the title and slogan. Video walkthrough available.
How to Add a New FAQ Item
Learn how to update your FAQ page: click Pages, select FAQ module, add new Q&A via the blue Add Item button, categorize optionally, and click save.
How do I add categories to organize my FAQs?
Learn how to group FAQ items by category: Click "Add Category," name it (e.g., General Questions), assign it to your FAQ, and click "Save."
Add the Articles Page
Learn how to publish posts by adding the Articles page to your site in the Website Editor & updating the Title and Slogan.
Add Articles Using AI
Quickly generate AI posts by using the built-in tool on your Articles page: provide a description, content length, keywords, and style for SEO-friendly content.
How do I add the About page to my website?
Learn how to easily edit the Title and Slogan on your About page using the Website Editor, including steps to locate or add the page if missing.
How do I edit and format text on the About page?
Easily update content in the editor by clicking on a text block. Use quick tools for formatting, including bold, italic, and font style changes. Highlight text for more options like lists and color applications.
How do I generate About page text using the AI Tool?
Learn how to enhance your About page with an AI Tool: Generate titles, short and long sections, and custom text. Review, select, and add your favorite versions easily.
Add the Events Page
Access the Events page on your Website Editor by clicking Pages, locating or adding Events, editing, and updating the Title and Slogan.
Manage events from the Events editor
Manage your event list easily: Open Events page, edit items, duplicate, preview, delete, or add new events directly from your site.
Tickets and registration: How do I sell tickets or disable registration?
Set up ticket sales for events via internal order system, external links, offline, or no registration methods in the event editor under Tickets and registration.
How do I add the Features/Services page to my website?
Learn how to add or update the Features or Services page in your Website Editor for better engagement and information sharing.
Add the Countdown Page
Easily add or find the Countdown page in the Website Editor, edit its title and slogan, and update it directly from your page list for optimal web presentation.
How to Edit the Countdown Page
Learn how to edit your Countdown page by selecting the counter type, setting end date and time, updating completion message, and saving changes.
How do I add an image to a Press item?
Learn how to add visuals to a Press entry: Upload an image or choose from the Image Library, then save to finalize.
How do I change the color and icon for a timeline event?
Customize Timeline items by choosing color palettes, browsing icon categories, and selecting styles for a design that matches your vision.
How to Add a New Menu Item
Learn how to add a new dish to your Restaurant Reservations page using the Website Editor: Locate the page, enter dish details, and save your changes.
How to Add a New Job Posting
Discover how to add a new job opening with a website editor: access the Pages tab, navigate to Jobs page, click Add New Job Position, fill in details, and save to publish.
How to Adjust Custom Height
Easily adjust the vertical space of your Custom Code page in the Website Editor by modifying the Custom Height in pixels, then save the changes.
Do Custom Height changes update on my live site right away?
Adjust Custom Height and save changes for immediate effect on your live site. Video walkthrough available for browser support.
Why don’t my Percentage page changes show on my live website?
Updates show instantly in the editor after saving but are public only after clicking Publish.
Add a New Counter
Add a new metric to your Numbers page by navigating to the Page List in the Website Editor, finding or adding the Numbers page, and editing as needed.
Edit the Number Counter Page Information
Learn to manage items on the Numbers page directly or using the Manage button for editing, duplicating, rearranging, and deleting.
Add the Team Page
Add or create a Team Page in your Website Editor by accessing the Page List, and customize the title and slogan to introduce your team.
Edit the Team Page information
Manage team members by editing, duplicating, rearranging, or deleting directly on-page or via the full list. Update images or reorder using drag-and-drop features.
Add a New Team Member
Learn how to add a new team member to your section: enter details, upload images, add contact links, and set SEO. Enhance your team's page easily.
Generate Content with AI
Use built-in AI tools to effortlessly create professional team member text and roles tailored to your website's data, enhancing your site's SEO and user engagement.
How to Enable Google AdSense
Enable AdSense on a Blog page via Website Editor: Click Pages, select Blog, go to Settings, Monetize with AdSense, paste Site ID, pick an Ad Position, and click Save.
Where can I choose the ad placement on my blog page?
Optimize AdSense on your blog by selecting ad placement: Top, Bottom, or Between posts for higher engagement without disrupting reader experience.
Managing Your Ads
Easily manage your blog's monetization via Settings & Monetization/AdSense tab: update Site ID, adjust ad placement, or disable monetization.
Email reminders: How do I send attendees a reminder before the event?
Send email reminders to event attendees from the Email reminders section 24 hours before the event or customize timing and content. Use Add to Calendar post-checkout.
Add an Online Course Page
Learn how to add an Online Courses page to your website in just a few steps using the Website Editor with our quick guide and video walkthrough.
Create a New Course
Learn how to easily create a course: Add new, set course info, categories, upload media, define access & pricing. Supports various media formats.
Subscription Options
Learn how to switch your courses to a subscription model: Access course settings, enable subscription payment, select pricing interval, and automate payments with Stripe.
Building the Syllabus
Structure online courses with sections and lessons. Add modules, lesson details, and previews. Include video/audio from YouTube, Vimeo, or direct uploads.
Add a Page Using Existing Content
Create a new page by duplicating existing content in the Website Editor from categories like Events, Blog, or Articles, ensuring synced information.
Managing Connected Content
Automate updates across your site by syncing pages - edits on one page automatically apply to all connected pages, ensuring consistent information.
How do I view all pages with existing content without choosing a category first?
Add new pages without picking a category first by choosing from existing content in the Add Page window, simplifying the process.
If I change the layout, will it change the content on connected pages?
Connected pages share synced content but can have different layouts. Adding to a synced category updates all connected pages. Visual guide not supported.
How do I access Payment Links in my dashboard?
Easily create Payment Links via your Website Dashboard: Navigate to Dashboard → Orders → Click Payment Links → Add New. Watch our video for a walkthrough.
How do I set up a new Payment Link?
Configure Payment Link settings: Active/Not Active status, link type, expiry date, name, description, and image upload. Includes video walkthrough.
How do I manage and share a Payment Link (direct link or QR code)?
Manage Payment Links by editing details, sharing via direct link or QR code, and deleting unnecessary links. Video tutorial available for help.
How do I add products (custom amounts) to a Payment Link?
Add items to a Payment Link's cart by navigating to Orders → Payment Links, selecting the desired link, adding products/services, and saving.
Add the Cloud Words Page
Add the Cloud Words page to your site using the Website Editor by clicking Pages, finding Cloud Words, or adding it as a new page, then click Edit.
Update the Page Title and Slogan
Customize your Cloud Words page top view by editing the Title and adding a Slogan for a brief description.
Add and Manage Words
Easily modify your Cloud Words display - add, remove, or update terms in the Words Text editor for customized tagging.
Customize Cloud Words Section Settings
Learn how to adjust your Cloud Words section appearance with options like background colors, shapes, animations, and videos via the Gear icon settings.
How do I access the Blog Page Settings tab?
Discover how to modify blog behavior and display settings in the Blog Page - Settings tab through the Website Editor by accessing Pages, selecting your Blog, and managing settings.
What configuration options can I change in Blog Page Settings?
Adjust post settings like comments type, auto-confirm comments, reader subscription options, displaying comment count, estimated reading time, suggesting related posts, social sharing, publish date visibility, internal linking, and custom labels in the Settings tab.
How do I enable AdSense and share my blog’s RSS link?
Enable AdSense and use RSS Link for blog subscriptions to enhance reader engagement. HTML5 video not supported.
How do I save and publish my Blog Settings changes?
Ensure updates take effect by saving changes, closing settings, and publishing your site. Tips: Enable Related Posts, Social Share Buttons for engagement, and Auto-confirm Comments for moderation control.
How do I add a moderator to my forum?
Assign a forum moderator by navigating to Pages, clicking Forum, entering their email in Moderators Email field, and clicking Save or Apply.
How do I edit the forum description (and format it)?
Learn how to update the forum's main description with a rich-text editor, including adding bold text, links, and images, through the Forum module settings.
How do I upload or replace images on the Forum page layout?
Customize forum visuals by uploading images in the Forum module settings. Expand Image sections, upload, and save changes for a personalized look.
Adding a Seat Map
Learn how to add a seat map to your event on the event page, including choosing a template or creating a custom map, ensuring a unique layout for each event.
Creating a Custom Seat Map
Create a custom seat map for your venue with detailed elements like tables, rows, and stage. Add and edit items easily for precise seating arrangements.
Assigning Tickets
Learn how to assign tickets to seats or tables using a seat map editor, ensuring visitors can select seats from a map. Assigning is mandatory for seat selection.
Navigation tools
The blue navigation toolbar enables easy seat map editing with arrow tool, hand tool for panning, zoom in/out options, and undo/redo functionality.
How do I add a call-to-action button to the About page (and what can it do)?
Learn how to add and configure up to 2 buttons with actions like scroll-to-section, open links, show contact info, or download files. Adjust size and style.
Add the Content Page
Discover how to customize your website with the Content page type, ideal for About or Services pages. Easily add text and media through the Website Editor.
Edit and format text on the Content page
Learn how to edit and format text with floating toolbar options like bold, italic, underline, and adding links in this quick guide.
How do I add a clickable link to text?
Learn how to add clickable links to text by highlighting and using the Links option in the floating formatting toolbar.
Add content blocks (media and more)
Learn how to customize your layout with options like images, galleries, text, videos, code snippets, dividers, files, tables, and HTML embed blocks in your editor.
Show or Hide a Page
Learn to control the visibility of your web pages on different site sections (Menu, Homepage, Footer, mobile) or hide them completely via the Website Editor.
What do the “Show on Menu/Homepage/Footer” and “Hide” options do?
Learn how to customize your website by showing/hiding pages on the menu, homepage, footer or from mobile users, and even hiding pages from public view.
Why can’t I hide my Homepage from visitors?
Learn how to manage visibility of pages on your site while the Homepage remains always visible. Control menu, footer, and mobile view settings easily.
Why don’t my Promo pages show up in the Menu or Footer?
Promo pages are hidden from Menu/Footer and can be managed for visibility under 'Hide Page From Users' or 'Hide from Mobile' via the gear icon in Pages.
How do I change the message that shows when the countdown ends?
Change the finished timer message on your website by going to Pages, editing the Countdown page, and updating the message in settings, then save.
How do I set the countdown type and target date/time?
Learn how to customize your countdown in the Website Editor: Choose Countdown Type, select counter style (Daily, Hourly, Minutely), set deadline, and save changes.
How do I choose which store buttons to show on the Download App page?
Discover how to display specific stores on the Download App page: App Store, Google Play, and Microsoft Store. Click Save to apply changes.
Restore a Page
Learn how to restore a page deleted in the last 30 days in Website Editor: Click Pages > Recycle icon > Find page > Click Restore. Easily recover content.
How long do I have to restore a deleted page?
Deleted pages can only be restored within 30 days of deletion, after which they won't appear in the recycle bin and can't be restored.
What version of my page will be restored?
Restoring a deleted page brings back its most recent saved version with all content intact.
Why should I adjust the Custom Height on a Custom Code page?
Adjust custom height for clean layout & consistency. Prevent extra whitespace and unwanted scrollbars in embedded items like widgets or forms.
How do I add code site-wide instead of only on one Custom Code page?
Recommended method for site-wide integrations: Add code via Settings → Plugins for entire site integrations, not just single Custom Code pages.
How do I edit an existing file item in the File Manager page?
Learn how to update files in your editor: Hover over file item, click the pencil icon to edit title or description, and save changes with the green button.
How do I change the title or description visitors see for a file?
Update File Manager page: Open from Pages, hover over item, click Edit, update title and description, click Save. Ideal for improving site SEO.
How do I replace the file attached to an existing item?
Learn how to update a file in File Manager: Open Page, click Edit icon, choose Upload/Replace, select file, wait to upload, and click Save.
What happens after I click Save on an edited file item?
Learn how to edit items in File Manager: Click Save to update the title, description, or file and see changes in the list. Repeat steps for more edits.
What is the Charts Page used for?
The Charts Page provides a visual tool to easily present complex data, like statistics or project results, in a digestible format.
How do I configure the chart title, description, and type?
Learn how to add a new chart with customizable options including Chart Title, Description, and Chart Type like Bar, Line, or Pie for professional results.
How do I add categories and data points (and delete extra rows)?
Start a new chart by adding categories and data, then refine by deleting extra rows. Save it by clicking the green button to add to your page.
Adding New Items
Learn how to create a new before/after comparison: Add title, description, categories, and choose orientation (horizontal or vertical) for images.
How do categories work on the Image Comparison Page?
Learn how to organize comparisons by adding and selecting categories for easy visitor filtering. Categories appear under the page title.
Can visitors interact with the comparison, and what does TextAI do?
Interactive slider for real-time transformations in comparisons, with TextAI support for quick, professional descriptions. Ideal for managing multiple comparisons.
How do I create a Multi-Section Page?
Create a long page with multiple sections like About and Contact using the Website Editor. Add a Multi-Section Page by naming and saving in Page List.
How do I add sections to a Multi-Section Page?
Learn how to add a new section to your page with simple steps including clicking sections, adding new, choosing your page/section, even without HTML5 video support.
Can I convert an existing page to a Multi-Section Page?
Convert existing page to a Multi-Section Page: Find page in Pages, click gear icon, select Convert to Multi-Section Page. HTML5 video not supported.
How do I edit, arrange, or hide sections on a Multi-Section Page?
Customize website content and design, hide, add slogans, duplicate, reorder sections via side menu options, and drag-and-drop. HTML5 video not supported.
How do I add a new numbered feature on the Numbered Features page?
Learn how to add a new item to Numbered Features on a website: open Pages, click the feature, enter title and description, then save.
What information do I need to fill in when creating a numbered feature item?
Learn to add new items with a title such as "Progress" and description like "Progress numbers" – HTML5 video support needed.
Why don’t I see my new numbered feature on my live site yet?
Add and save new items to see them in the editor list immediately. Remember to publish your site for visitors to see the changes.
Do portfolio entries need sections, and can I customize SEO?
Important for portfolios: Include mandatory sections for content display and adjust SEO settings to enhance search engine visibility.
When is a landing page useful?
Create effective landing pages to promote products, collect leads, advertise events, or share a business profile. Designed for focus, they lack navigation menus.
What are the two ways to create a landing page?
Learn how to create a landing page by starting a new site or converting an existing one by changing the Website Type in settings.
How do I create or convert my site to a landing page?
Create or convert websites into landing pages for focused user experience, by selecting Landing Page type in your dashboard settings.
How should I build my landing page content (sections)?
Optimize your landing page by arranging sections clearly, including a headline, benefits, social proof, and a call to action. Customize with CTA buttons, headers, and floating contact buttons to increase conversions. Note: Availability varies by account setup.
How can I reorder or edit tweets on the X Tweets page?
Learn how to reorder, edit, duplicate, or delete items on the X Tweets page using drag-and-drop or the three-dot menu.
What information do I need to fill in for a Press item?
Learn how to create a press entry with title, link, and description to boost credibility and attract new visitors.
Why isn’t my new Press item showing on my live website yet?
Click Save to add a Press item to your list in the editor, but remember to Publish your changes to make it visible on your live site.
Where do I find the Categories option for my Forum page?
Learn how to edit forum categories in Website Editor: Open Pages, click Forum, select Categories from the sub-menu. Note: HTML5 video support needed.
When will my new category appear, and can it be used on existing posts?
Clicking Save in the Forum module makes the category immediately available, allowing assignment to new and existing posts.
How do I add a photo to a dish on the Restaurant Reservations page?
Attach an image to a menu item by expanding the Image section, selecting from the library, and saving.
How do I create and assign categories to my dishes?
Learn how to tag dishes like "House Dishes" by adding categories during item setup in the dish editor, ensuring easy management and organization.
Can I use AI to help write a dish description?
Easily add or edit dish descriptions manually or use AI with the Suggest Text option for quick, generated content.
How to Access the Events Tickets List
Reach your event ticket orders via your website Dashboard: Click Orders, then select Event Tickets from the dropdown for easy access.
Managing Your Tickets
Monitor event ticket sales in real time with Live Sales Overview and view each ticket ordered per event through the Tickets List on the management screen.
How do I view order details and payment status for an event ticket order?
Check order details in Tickets management by the Status column, including customer info and payment status. Use Manage menu for actions or direct messaging.
How can I check in attendees (and let assistants help with entry)?
Track and update entry directly from the Tickets management screen, see visitor entry status, manually change check-in status, and use a Check-in Password for large events.
How to Add a Pricing Table Page
Add or find the Pricing Table page in the Website Editor by clicking Pages, looking for the Pricing Table or adding a new one, and editing its Title and Slogan.
Managing Pricing Items
Manage packages on your Pricing Table: click Edit to reorder, modify, or add new items. Use the Arrows to drag, three dots for options, and New Item to add.
Configuring Package Details
Customize pricing items with fields like name, cost, billing period, highlight popular options, choose purchase method, and list features for easy scanning.
Configuration and Customization
Customize labels and checkout experience in Settings: Edit button labels/tags under Configuration and adjust checkout information with Customize Order Form.
Add the Donation Page
Learn how to add a Donation page to your site: Open Website Editor, check page list, add new if missing, then edit Title & Slogan to fit your campaign.
Choose Donation Amount Options
Enable preset and custom donation amounts on your page. Suggested values: 5, 10, 20, 25. Also, allow donors to enter a custom amount for flexibility.
Set Up Payment Methods
Configure payments for donations on your website by setting up a currency and provider under Payment Methods in your dashboard settings.
Track Donations and Donors
Monitor and manage donation activity: View donations under Dashboard → Orders, and manage donor profiles at Dashboard → Customers. Includes subscription options.
What information do I need to fill in for a job listing?
Learn how to create an effective job posting: Include Job Title (e.g., Bio Tech Expert), Job Code (e.g., 5598), and Location (Remote option available).
How do I set up email notifications for job applications?
Set up email alerts for job applications by entering an address in Advanced Settings under Email Notification when adding/editing a job position.
Can I customize the application (registration) form and SEO for a job posting?
Use Advanced Settings for job postings to customize registration forms and adjust SEO for better online visibility.
Can I use AI to generate an FAQ answer for me?
Create or edit an FAQ by suggesting AI-generated text, reviewing, applying, and saving your new entry. Watch the process in an unsupported HTML5 video.
Add the Customer Page
Showcase your clients on your website by editing the Customer Page in the Website Editor, adding titles and slogans for an introductory section.
Edit the Customers Page
Learn how to manage customer logos: Edit, duplicate, move or delete directly on-page or via full list. Click Manage for more options like reorder.
Add a New Item
Learn how to add a new customer/business to your list, including uploading logos, assigning categories, and linking to websites or social profiles for better accessibility and searchability.
Layout and Gear Icon Settings
Customize your customer section with Layout and the Gear icon: choose a design, adjust logo size, items per page, and show/hide section title. Edit background, add animations, and shape-dividers. Options vary by Layout.
Add a New Percentage Page
Learn how to create a new Percentage Page on your website - open Page List, find or add new page, and edit title and slogan.
Edit the Percentage Page Information
Learn how to edit and organize your Percentage Items with Direct Management and the Manage Button for repositioning, duplicating, and deleting options.
Add a New Percentage Item
Learn how to add a new percentage bar to your Percentage page - step by step guide on editing the page, entering item details, and optional styling.
Add A new Item
Learn how to create a new counter item in Numbers: Open page, manage, add details like final number & symbol, customize style & color, and save. Publish to make visible.
Layout and Settings
Customize Numbers counters look with Layouts for style arrangement, Settings for text, items, backgrounds, animations, shape dividers. Options vary by layout.
Manage Articles on Your Page
Manage your Articles page by opening it, using the Manage panel to reorder, edit, or share posts, and even download a QR code for direct article access.
Article Settings
Learn how to organize content and boost SEO for articles: add tags, categorize, use short descriptions, customize SEO, and link related articles. Deleting a category also removes its articles.
How do I manage (reorder, edit, duplicate, preview, or delete) Features/Services items?
Manage and reorder features or services on your page, edit, duplicate, preview, or delete items easily with intuitive icons.
How do I add a new Feature/Service item (and optionally give it its own page/link and SEO)?
Learn how to add a new item with a title, short description, image, and category. Enable unique pages/links and set custom SEO for enhanced online visibility.
How do I add Extra Attributes (like a phone number, link, or map) to a Feature/Service item?
Add additional info under items using Extra Attributes: customize with display name, type, icon, and display kind. Easily reuse across multiple items.
How do I add a SoundCloud page to my website?
Add a SoundCloud page to your website: Click Pages, Add New Page, open Music tab, choose SoundCloud, paste profile or track link. Your page will display the SoundCloud player.
How do I connect my SoundCloud audio (profile or track) to the page?
Learn how to add and edit your SoundCloud page by pasting either your profile link for overall content or a specific track link to feature a sound.
Will my website update automatically if I change my SoundCloud tracks or playlist?
SoundCloud profile and playlist updates instantly reflect on websites without needing to update links again.
Can I adjust the layout or style of the SoundCloud music page?
Adjust music page layout to highlight featured tracks or display a scrollable list of sounds for enhanced visuals.
How to Add a Bandsintown Page
Learn how to showcase tour dates on your site with Bandsintown: Add a Bandsintown page via Website Editor, connect your profile by entering the artist's name.
Where do I find the Bandsintown page option in the editor?
Add Bandsintown to a new page: Go to Pages, click Add New Page, open Music tab, select Bandsintown. HTML5 video not supported.
How do I connect my Bandsintown artist profile to the page?
After adding a Bandsintown page, edit it to connect your profile by entering your artist name as it appears on Bandsintown in the Connect Your Profile section.
Will my Bandsintown concert listings update automatically on my website?
Add Bandsintown page and connect by entering your artist name to automatically update concert listings. Your browser must support HTML5 video.
Open the Music Player Page
Edit Music Player in Website Editor: Navigate to Pages, find Music Player, click Edit.
Manage Existing Tracks
Quickly manage your Music Player track list by reordering, editing, duplicating, previewing, or deleting tracks through intuitive drag-and-click actions.
Add a New Track
Learn how to add a new item with details like Artist Name, Song Name, optional links, and upload an audio file up to 100MB. Finish by choosing an image and saving.
Can I promote performances or music platforms besides the Music Player?
Promote performances and showcase tracks with an Events, Bandsintown, or SoundCloud page. Add pages via: Pages → + Add New Page.
How do I add the Restaurant Menu page to my website?
Learn how to edit or create a Restaurant Menu page on your website - open Page List, find or add the page, and customize Title and Slogan.
How do I add new items to my Restaurant Menu (with price, description, and image)?
Learn how to update your restaurant menu online: Click Pages, manage your Menu page, add new items with details, upload photos, and save changes.
How can I edit, duplicate, rearrange, or delete Restaurant Menu items?
Learn how to manage restaurant menu items directly on the page or from the manage list, including editing, duplicating, rearranging, and deleting options.
Add testimonials with AI
Quickly generate testimonials with AI tools by opening the testimonial list, clicking the Plus or Magic Wand, and entering a focus word for tailored content.
Add the Contact Page
Add or edit Contact page via Website Editor: Click Pages, find or add Contact, click Edit to update Title and Slogan.
Add or Update Phone Numbers
Learn how to add phone numbers to your Contact page, including department info and availability. Click "+" to add, enter details, and save your changes.
Set the Contact Email and Email Notifications
Customize the email shown on your Contact page and manage recipient addresses for form submissions with options for admin, custom emails, or disabling notifications.
Advanced Settings (Auto Reply, custom fields, and after-submit actions)
Customize contact forms with auto-reply emails, tracking scripts, custom fields, post-submit actions, and personalized thank-you messages for better visitor interaction.
Add an External Link
Learn how to add an External Link to your website menu, guiding visitors to external pages like booking systems or stores using the Website Editor.
What URL should I enter for an External Link?
Ensure the destination URL for External Links begins with http:// or https:// for full link usage, such as https://example.com/page.
How do I choose whether the external link opens in the same window or a new window?
Learn how to add an external link with the option to open in the current or new window, ideal for keeping visitors on your site when linking to third-party services.
How do I change the menu text for an External Link?
Learn how to change your menu display for visitors: Add External Link via Pages to showcase Book Now, Client Portal, or Partner Site options.
How do I open the Add New Page window?
Learn how to add a new page to your website: Log in, open Website Editor, click Pages, then Add New Page to browse and search page templates.
How do I add the page to my website?
Explore and click on templates via search bar to add them directly to your Pages list for editing, even if your browser doesn't support HTML5 video.
How do I use Search to find the best page template match?
Quickly find or get suggested page templates in the Add New Page window and remember to publish your site for visitors to see.
How do I browse page templates by category?
Explore different page types in the Add New Page window by clicking a category to view its templates. Categories include Popular, Contact, Gallery, and more.
How to Add a New Menu Category
Add a menu category in Website Editor by clicking Pages, selecting Add New Page, choosing Add New Category, and typing a descriptive name.
Organizing Pages Within a Category
Learn how to add or move pages to a category: Create new pages with the Plus icon or drag existing ones directly into your chosen category.
How will a category appear in my website menu?
Adding pages to a category on a website causes the category name to appear in the menu, with pages listed in a dropdown format underneath.
Change a section layout
Easily switch a section's layout in two ways: directly from the section using the Layouts button or via the Pages list in the editor to match your content better.
Change the footer layout
Change your website's footer layout directly: Scroll to site footer, click Layouts, choose from options like Default or Clean. Change only via footer, not Pages list.
Customize layout settings (gear icon)
Choose a layout and customize it via the gear icon for text, background, shapes, colors, and more to tailor design and behavior to your needs.
Rename a page
Rename your website page in the Website Editor to change its appearance in navigation/menu: Click Pages, select the page, input new name and apply.
Reorder pages (change menu order)
Learn to easily control the order of pages in your website menu - just drag and place in the desired position and publish to see changes on your live site.
Duplicate a page
Learn how to duplicate a page in the Website Editor for reusing structure and design, including steps to rename or hide the new page. Note: E-commerce pages cannot be duplicated.
Delete a page
Learn how to delete unwanted pages from your website using the Website Editor by clicking on the trash icon and confirming deletion. Note: Homepages can't be deleted.
Share a Direct Booking Link
Easily share a direct link to a booking service from your website for email, social posts, or ads by copying the service link or downloading a QR code.
Where does the slogan appear on my page?
Add a slogan under your page title to reinforce your brand message. If missing, click the Slogan button after hovering over the title for setup instructions.
Is there a character limit for slogans?
Keep slogans within 500 characters for addition - ensure compatibility with video walkthroughs, HTML5 support required.
Can I add a slogan to Store (E-commerce) or Promo pages?
Slogans can't be added to e-commerce or promo pages, but an additional page title can create a similar look. Watch our video for a walkthrough.
How to Add a New Agenda Item
Learn how to add a new schedule entry on your website: Open the Agenda page in the Website Editor, click Add New Item, fill in event details, and save.
How do I add multiple time blocks for the same day?
Use the "Add Time" option in the item editor to create multiple time slots under the same day/date when adding or editing an agenda entry.
Managing Your Agenda
Update your agenda by editing, removing items, or going live with changes using the Agenda items manager. Click Publish for updates to be visible.
What should I put in the Location and Description fields?
Use Location and Description fields for each agenda item to guide attendees easily through multi-session schedules, providing clear navigation.
Add a New Booking Service
Learn how to offer diverse services like appointments, classes, or packages for booking. Add a new service by editing your Schedule Booking page and choosing from private sessions, group workshops, classes, or course bundles.
Adding the Promo Page
Easily add a Promo page to your website in a few steps using the Website Editor. Open Page List, find or add the Promo page.
Editing the Promo Page Title and Text
Learn how to edit text on your Promo page: resize, format, adjust spacing, and delete. Highlight for more options. Adjust alignment and add elements like titles or labels.
Page Background and Call To Action
Update your promo page with video/image backgrounds, mobile-specific images, focus points, and custom call-to-action buttons. Supports multiple image/video formats with a 100MB limit.
Generate Promo Content With the AI Tool
Generate promo page text easily with AI: Choose content type, edit data, set tone & target market for optimized SEO. Click Magic Wand for instant text.
How do I add categories (tags) to organize timeline milestones?
Learn how to group Timeline items by adding categories/tags during entry editing for better organization. Click chevron, add category, type tag name, and save.
Where do I find the Timeline page to manage its items?
Access Timeline items manager in Website Editor via Pages tab, click Timeline page to add new items using "Add New Item (+)."
How to Build Your Form
Create a custom form from your website Dashboard by adding fields like text, email, date, and more, then save it using the Form Builder tab.
How do I create (or remove) multiple steps in my form?
Learn to create or remove a multi-step form in Custom Form Builder: Add new steps for improved completion rates, and easily delete unnecessary steps.
Form Settings and Configuration
Customize your form's function with Settings: Change Send Button text, set Email Receiver, limit submissions per user, and add instructions.
What happens after a visitor submits the form (Auto Reply, scripts, Thank You message)?
Customize post-submission actions in the Settings tab, including auto reply emails, scripts, and custom thank you messages for a professional touch.
Access the Service Calendar
Manage all your bookings with the Service Calendar. View, filter, and manage appointments easily from your dashboard and block specific dates if needed.
How do I add the Single Video page to my website?
Discover how to edit your website's Single Video page: Find or add the page, update the Title, Slogan, and replace the video with a new URL.
How do I add my video to the Single Video page?
Optimize your video setup using the Single Video editor: set display size, choose between uploading your video or using platforms like YouTube/Vimeo.
What are the video upload requirements for the Single Video page?
Uploading video requirements: Max size 100MB, supports .mp4, .m4v, .mov, .avi, .wmv, .webm, .flv formats.
How do I add a custom thumbnail and optional text to my Single Video page?
Learn how to add a custom thumbnail to your video by selecting, uploading from sources like Facebook or Instagram, and optionally editing with AI.
Add and Manage Media in the Gallery
Learn how to add, edit, and manage media on a Gallery page - upload images, videos, import from social media, support for multiple file formats.
Control the Info Bar, Social Icons, Downloads, and Layout Settings
Adjust Gallery settings: change layout, hide info bar/social icons, enable download/print buttons. Options vary by plan; no fixed image/video limit.
Event Seat Map
Create and customize detailed seat maps for events with existing templates or from scratch, including layout, tables, aisles, and stage. Assign tickets to specific seats for better venue management.
Edit the Forum Page Settings
Learn how to manage your Forum Page settings: Update moderator info, customize layout with images, and enhance descriptions for a better community experience.
Edit the Blog Page Settings
Fine-tune your blog post settings for comments, social sharing, subscriptions, & more in one place. Manage engagement, reader experience, & moderation effectively.
Edit the Cloud Words Page
Learn how to add, edit, and customize the Cloud Words page on your website using the Website Editor for interactive keyword displays and engaging layouts.
Create and Manage Payment Links
Create and manage Payment Links to collect payments: Add new links via the Website Dashboard, configure, and share via direct link or QR code.
Create a Duplicated Page
Create and manage duplicated page content easily using the Website Editor's "Use Existing Content" option, ensuring consistent data and layout customization across your site.
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