Let Visitors Book Appointments and Services Online. With the Schedule Booking feature, you can allow visitors to book meetings, classes, consultations, or any service you offer—directly from your website.
In this guide, you’ll learn how to:
Add the Booking page to your website
Create and manage booking services
Set service duration, pricing, and availability
Assign staff members and resources
Enable reminders, cancellations, and payments
To start accepting bookings, you first need to add the Booking page.
Open the Website Editor and go to your Page List
Locate the Schedule Booking Page in the list, or click Add New Page
Customize the page Title and Slogan if needed
Once your Booking page is added, you can manage all services from the Edit button.
Open your Schedule Booking page
Click Edit to access your service list
From here, you can:
Drag services using the arrow icon to reorder them
Click the three-dot menu to:
Edit
Duplicate
Preview
Delete
After publishing your website, you can also generate a direct link to a specific service:
Open the service menu (three dots)
Click Link
Copy the service link or download the QR code
This is useful for sharing individual booking services through email, ads, or social media.
To create a new service:
Click Add New Service
Choose the service type that fits your needs:
Private Session / One-on-One Meeting
Perfect for consultations or personal appointments.
Group Session / Workshop
Ideal for one-time events with multiple participants.
Class
Allows visitors to book scheduled sessions in advance.
Course Package / Program Bundle
Best for long-term recurring programs with regular attendees.
After selecting a service type, you can customize all service information.
Title – Name of the service (e.g., Consultation)
Short Description – Brief explanation for visitors
Category – Organize services into groups for easier browsing
Control who can see the service:
Show on website/app – Available for online booking
Hide from website/app – Hidden from visitors, but staff can book manually
Hide from website/app and staff – Completely hidden
Currently Unavailable – Show a message explaining why it can’t be booked
You can upload up to two images for each service.
Options include:
Uploading from your computer
Choosing from the image library
Importing from external sources (e.g., Facebook)
Generating a custom image using AI
You can also edit images using the Magic Wand tool.
Image size limits:
Main image: up to 50MB
Secondary image: up to 100MB
Customize how long the service lasts and how bookings are spaced.
Service Duration – Set hours and minutes
Time Between Appointments – Add breaks between bookings
Time Interval Options – Control available booking time slots
You can offer free or paid services.
Under Pricing, you can:
Edit the default price
Add multiple pricing options (e.g., different session lengths)
Pricing settings include:
Pricing Name
Paid or Free Service Type
Price Amount
Sale Price Option (display discounted pricing)
Save a Spot (reserve after purchase or booking)
You can assign staff members to each service.
Before assigning, make sure the staff member is added to your Staff List and has availability set.
Choose how visitors complete the booking process:
Choose Date First (staff assigned automatically)
Choose Date First, Then Staff
Choose Staff First, Then Date
Resources help manage shared spaces or tools, such as:
Rooms
Devices
Conference spaces
You can organize resources in advance under the Resources Tab and reuse them across services.
Choose how and where the service takes place:
Physical Location – Enter full address details
Online Meeting – Add a Zoom, Google Meet, or Teams link
Phone Appointment – Offer bookings by phone
You can also add extra location instructions if needed.
Each service can have its own SEO settings to improve visibility in search engines.
Add rich content such as:
Images
Videos
Links
Tables
Styled text
Allow clients to manage their bookings online:
Enable rescheduling
Enable cancellations
Set a cutoff time before the appointment starts
You can also enable:
PDF Tickets for confirmed bookings
Automatically remind clients about upcoming appointments.
You can:
Send reminders within 24 hours
Use custom timing and email content (available on Platinum plans)
Visitors can also add bookings to their calendar using the Add to Calendar option.
Create a custom form that visitors fill out during booking.
This is useful for collecting details such as:
Phone numbers
Preferences
Special requests
Inside the service settings, you can enable:
Send emails to visitors who started booking but didn’t complete payment.
Customize the text clients see during the booking process.
To accept payments, go to your website Dashboard, click Settings in the side menu, and then Payment methods and Tax Tabs, and edit the following:
Set your accepted currency and payment methods from the Payment Method Tab in your Website Dashboard. Read about setting Currency and Payment Methods.
Set your Region and Tax Rate from the Tax Tab in your website Dashboard. Read about setting Tax.
Manage Appointments in the Service Calendar
The Service Calendar gives you a complete overview of all scheduled bookings and appointments, making it easy to stay organized and manage your services efficiently.
To view your booked services:
Go to your website Dashboard
Click Calendar from the side menu
From the Service Calendar, you can:
View appointments in daily, weekly, monthly, or list format
Print schedules for offline use
Manage bookings quickly in one place
Filter appointments by service or staff member
To view or update an existing booking:
Click on a booked service in the calendar
You will see full booking details, including:
Service name
Assigned staff member
Date and time
Customer name
Email address
Phone number
Payment status
Booking status
Use the Check In option to mark when a customer arrives for their appointment.
If the service allows multiple attendees, click Add Participant to include an additional customer in the same booking.
You can apply coupons directly from the booking calendar—making it easy to run promotions, reward loyal clients, and fill quieter time slots without leaving your booking workflow.
To create a booking and add a coupon:
Go to your website Dashboard
Click Calendar
Select the desired date and time
Choose Appointment
Then complete the booking details:
Select an existing customer, or click Add New Customer
Choose a service from the list, or create a one-time custom service
Assign a staff member
Set the appointment price
(If you choose an existing service, pricing will be applied automatically.)
Review or adjust the appointment time
Enable Repeat if this is a recurring booking
Add booking notes
Internal note (for staff)
Customer note (visible to the client)
Choose a payment option:
Cash
Book and Pay Later
Book and Send Payment Link
Finally:
Review the payment amount
Click Add Coupon to apply a discount to the booking
Note: Coupons must be created in advance. If no coupon exists yet, the Add Coupon option will not appear.
If you need to prevent bookings during a specific time:
Click the desired date and time in the calendar
Select Block Date
You can adjust the appearance of your Schedule Booking section by clicking the Gear (Settings) icon.
Available design options may include:
Background colors
Decorative shapes
Animations
Background video
Shape dividers
Settings vary depending on the layout you choose.
To update the overall layout of your Schedule Booking page:
Click Layouts
Select the design style that best fits your website
