Managing and tracking your event tickets is crucial for a successful gathering. SITE123's integrated ticketing system allows you to view orders, check-in status, and manage attendee information directly from your dashboard.
To manage your event tickets, use the updated dashboard navigation flow:
Go to your website Dashboard.
Click Orders in the left-hand side menu.
Select Event Tickets from the dropdown list.
Inside the Tickets management screen, you can efficiently monitor your sales and attendees:
Tickets List – Click the Tickets List button next to any event to see every individual ticket ordered for that specific session.
Order Details – Under the Status column, you can view the specific details for each order, including customer info and payment status.
Check-In Status – Under the Check-In column, you can see if a visitor has already entered the event. You can also manually change this status here.
Live Sales Overview – The main table displays real-time data for each event, including total Transactions, Tickets Sold, and Total Sales.
Check-In Password – For large events, you can set a Check-in Password to allow assistants to help scan tickets and manage entry simultaneously from different devices.
Communication – Use the three dots (Manage) menu next to an order to send direct messages to ticket holders or view more detailed order info.
Ticket Confirmation – Confirmed buyers receive a PDF ticket version via email, which can be scanned at the door for rapid entry.
