The Testimonials Page is a powerful way to enhance your website's credibility by featuring real stories and positive feedback from your clients. By displaying visible ratings and authentic quotes, you provide prospective customers with relatable experiences that build trust.
To add a new entry to your Testimonials page, use the following steps within the Website Editor:
Click Pages in the top menu of the editor.
Locate the Testimonials page in your list and click the Edit button to open the items manager.
Click the Add New Item button.
Configure Testimonial Content:
Testimonials Text: Enter the specific quote or feedback from your customer.
Use TextAI: You can click the TextAI icon to let the system generate or refine professional testimonial text for you.
Customer Details: Enter the Customer Name and a Customer Description (such as their job title or company) to provide context.
Rating: Use the dropdown menu to select a star rating (e.g., 5 stars) to highlight the customer's satisfaction.
Organize and Add Media:
Category: Expand the Category dropdown to assign the testimonial to an existing group or click Add Category to create a new one, such as "Services" or "Products".
Image: Click Select in the Image section to upload a photo of the customer or select one from the library to make the feedback more visually engaging.
Click the green Save button to finalize the entry.
Repositioning: Once saved, you can click the arrows icon next to an item in the list and drag it to change the order in which testimonials appear on your page.
Editing/Deleting: Click the three dots icon next to any existing testimonial to edit its details, duplicate it, or delete it from the page.
Real-Time Preview: All changes are immediately visible in the editor's preview window, though you must click Publish for them to go live for your visitors.
Authenticity – Personalizing testimonials with direct quotes and background details about the clients helps make them feel more real and trustworthy.
Dynamic Updates – Regularly adding new testimonials keeps your content fresh and reflects your business's ongoing growth and customer satisfaction.
Mobile Optimized – Like all SITE123 pages, the testimonials section is fully responsive and will automatically adjust to look professional on smartphones and tablets.
