The F.A.Q Page is an effective way to address common customer inquiries, helping to build trust and reduce the volume of support requests.
To add a question and answer to your site, follow these steps within the Website Editor:
Click the Pages tab in the top bar.
Select the FAQ module from your list of pages.
Click the blue Add Item button.
Draft Your Content:
Question: Type your specific question (e.g., "What Is 3D Printing Good For?").
Answer: You can type your answer manually or click Suggest Text to have the AI generate a response, then click Apply to use it.
Organize Your FAQs:
Click Add Category.
Type a category name (e.g., "General Questions") and press Enter.
Ensure the new category is selected to assign it to your item.
Click the green Save button to confirm the new entry.
Reordering: You can click and drag items within the manager list to change the order in which they appear on your website.
Editing: If you need to update a response later, simply click the specific item in the list to reopen the editor.
Organization: Grouping related questions into categories makes it much easier for visitors to browse and find the information they need quickly.
