Edit the F.A.Q Page

The F.A.Q Page is an effective way to address common customer inquiries, helping to build trust and reduce the volume of support requests.

Add the F.A.Q Page

1. In the Website Editor, click Pages.
2. Find F.A.Q in your page list, or add it as a new page.
3. Click Edit.
4. Update the page Title and Slogan (optional).

How to Add a New FAQ Item

To add a question and answer to your site, follow these steps within the Website Editor:

1. Click the Pages tab in the top bar.

2. Select the FAQ module from your list of pages.

3. Click the blue Add Item button.

4. Draft Your Content:

   • Question: Type your specific question (e.g., "What Is 3D Printing Good For?").

   • Answer: You can type your answer manually or click Suggest Text to have the AI generate a response, then click Apply to use it.

5. Organize Your FAQs:

   • Click Add Category.

   • Type a category name (e.g., "General Questions") and press Enter.

   • Ensure the new category is selected to assign it to your item.

6. Click the green Save button to confirm the new entry.

Note: FAQ items are not individual items and do not have their own uniqe URL, to share an FAQ, you will need to share the full page link.