This guide shows you how to add a brand-new question and answer to your FAQ page in the SITE123 editor. You will learn how to log in, open the FAQ module, create the content with the built-in AI suggestion tool, place the item in a new category, and save your changes.
Log in to the SITE123 dashboard. • Go to the login page, enter your username (support-center@site123.com) and password, then click Login.
Open the website you want to edit. • After login, you are automatically redirected to the Website Editor (Wizard) of the chosen project.
Navigate to the FAQ page/module. • Click Pages in the top bar. • In the list of pages, select the FAQ module.
Add a new FAQ item. • Inside the FAQ module, click Add Items (the blue Add Item button).
Enter your question.
• In the Question field, type: What Is 3D Printing Good For?.
Let the AI generate an answer (optional but recommended). • Click Suggest Text next to the answer box. • Select one of the suggested answers and click Apply.
Create a new category for the item.
• Click Add Category.
• Type General Questions and press Enter to add it.
• Select the new category to assign it to the FAQ item.
Save the FAQ item. • Click Save (the green button) to confirm.
Reorder or review your FAQ list if needed. • Drag items in the list to change their order, or click an item to edit further.
You have successfully added a new FAQ entry, generated an AI-based answer, placed it in a dedicated category, and saved it to your live FAQ page. Repeat these steps to keep your FAQ section clear, organized, and helpful for your visitors.
