The Events page helps you promote and manage events such as seminars, concerts, community meetups, or online sessions. From one place, you can create events, control registration, sell tickets, send reminders, track orders, and manage attendees.
Add the Events Page
- In the Website Editor, click Pages.
- Find Events in your page list, or add it as a new page.
- Update the page Title and Slogan (optional).
Manage events from the Events editor
On the main Events page, click Manage to open the event items list.
From the list:
- Click the three dots next to an event to Edit, Duplicate, Preview, or Delete
- Click Add New Event to create a new event
Event settings
When you add a new event (or edit an existing one), you’ll configure the event using these sections.
Event details
Use this area for the basic event information:
- Event Name — the title visitors will see
- Event Registration Status — set registration to Open, Closed, or Canceled
- Email Notification — choose who receives event form/registration notifications:
- Admin email
- Custom
- No notifications
- Email List — appears when you choose Custom (add up to 5 email addresses)
- Event Closed Custom Message — message shown when registration is closed (leave empty to use the default text)
Date and location
Set the event schedule and where it takes place.
- Date - choose the event date
Click the blue plus to add an End Date (useful for multi-day events like festivals) - Location- choose one:
- Venue (in-person)
- Online event
- To Be Announced (share details later)
If you choose Venue:
- Event Address — used to generate a map automatically
- Additional location info — add extra directions (floor, building, entry instructions, etc.)
If you choose Online Event:
- Meeting URL — buyers receive the link in their purchase confirmation email
Note: Your events will be displayed in order of their date, with the nearest date appearing at the top of your event page. To change the order of your events, you must update the event date.
Description
Add details that help visitors understand what the event is about.
- Short description — quick overview shown on the page
- Additional description (blue plus icon) — opens the text editor so you can add a longer description and format it (headings, lists, links, and more)
Tickets and registration
Choose how attendees register and how tickets are handled.
Action Button (ticket method):
- Internal order system (recommended)
Sell tickets directly through your website and track sales and availability.- Ticket edit — set ticket name, price,
- More Details — add ticket type and description, policy, min/max ticket quantity per order, and limit quantity
- External links
Sell tickets through another platform.- Payment Button Link — send visitors to an external checkout URL
- Offline
Use this if you don’t want to sell tickets online.
- No registration
Use this if you want to publish event details without ticketing/registration.
Email reminders
Send attendees a reminder before the event.
- Send 24 hours before the event, or choose Custom to set:
- When the reminder is sent
- The reminder email content
Visitors can also add the event to their calendar using Add to Calendar after checkout (if enabled).
Check-in password
Use this for faster entry and ticket validation.
- Supports ticket scanning for check-in
- Helps multiple staff members scan tickets for the same event
Create a custom form for attendees to fill out when registering.
- Uses the custom form builder
- Availability depends on your plan (if the option is not editable, it may not be enabled for your account)
Event Images
Add images to bring your event to life, from the side menu, edit the following:
Main Image
Set the image that will represent your event on your website homepage
- Click Select to add your image. You can upload your own, add an image from the image library, add an image from an external source such as Facebook, or generate a custom image using the generative AI tool
- Click the Image Thumbnail to preview your image
- Click the Magic Wand Icon to access the edit with the AI Image Editor
- Click the X icon to remove the image
More Images
Include a small image gallery that will be displayed when accessing the event details. Images in this section can only be uploaded or added from external sources, such as Facebook and other platforms. These images will only be visible once you click on the event to view its details.
Media file formats
When uploading media, use the following supported formats:
- Images: .jpeg, .jpg, .png, .gif, bmp, .svg, webp,.tiff, .avif, .heic
- Video: .mp4, .m4v, .mov, .avi, .wmv, .webm, .flv,
- File size limit: Main Image 50 MB, Additional images 100MB
Events Settings
Under the settings tab, edit your abandoned orders reminders, and set custom labels
Abandoned Order Reminder
Toggle the option on and set the time period for a reminder to be sent
Add the amount of time, for example, 2
Set the reminder to minutes, hours, or days. For example, 2 days
Set the form of reminder, by Email or by SMS
Custom Lables
Click the custom label tab to set your own label text. Choose the custom option next to an item on the list and add your text. For example, change Read more to Continue Reading