New Update: Events | Support Center - SITE123

New Update: Events

New! Events

A Big improvement to the existing event tool, you can now sell tickets with the shopping cart! Whenever an order is made for an event, you will be able to check and manage its status from a dedicated activity option on the site's dashboard. Events now also have 3 different layouts to choose from!


Here are some of the options available with this fantastic tool:

Sell tickets with the shopping cart - Picking an internal order system is the right choice if you want to use our service to handle your event. (This is recommended). To edit, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. Type a ticket name and a ticket price - under Ticket Type, you can choose whether this type of ticket is for sale or free. Next write in a ticket description, outlining what it is used for - and then the ticket policy, stating the terms of use for using the ticket.

Make different types of tickets - When using the internal order system, you have the option of adding multiple types of ticket for any event you create, such as early bird tickets, special client tickets, VIP tickets, and any other kind of ticket you want! To edit, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. Scroll to where you are entering ticket information and click the +Add a New Ticket button. This will create another ticket option directly below, where you can enter the details for creating another kind of ticket if your event requires that.

Set quantity of tickets available - You can limit the number of tickets you want to make available for your event. To do this, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. You can click the checkmark to limit the quantity of the ticket, and enter a finite numerical amount.

Add a customer registration form - Adding a registration form is important if you want people to be able to sign up for your event on your website. The registration form is a custom built form you can change yourself, allowing you to add and collect all kinds of different information from clients! To edit, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. Scroll down to the registration form section - by default, the form contains first name, last name, email, and phone number. You can insert different kinds of options for your form by clicking and dragging design tools from the design bar onto the design area - doing this, you can customize your registration form as needed.

Offer coupons to clients - Adding new coupons to your events is a useful way to give clients discounts or other special deals for doing business with you. To edit, in the editor click on Pages - scroll to your events page and click the blue Edit button. Under the Coupons tab, click the Add New Coupon button. Choose a coupon code - you can automatically generate a new one by clicking the blue circular arrow button. Enter a coupon name, amount of uses, the coupon discount, specify if that discount is by percents or by sum, and the coupon expiry date. Once done click save.

Check-in password system - The Check-in Password option is very useful if you have a large event and need the help of multiple people to use the check-in system to scan multiple people at the same time. To edit, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. Scroll to the Check-in Password option and set a password for the check-in page.

Set a start and an end date - Picking your event's starting and end date is important for letting everyone know when it is. This tool allows you to also set an End date for your event, automatically closing it once the event date and time have elapsed! To edit, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. Under Date, enter the date and time your event will begin.

Custom Registration form - Adding a registration form is important if you want people to be able to sign up for your event on your website. The registration form is a custom built form you can change yourself, allowing you to add and collect all kinds of different information from clients! To edit, in the editor click on Pages - scroll to your event page and click the blue Edit button. Click to add a new event or edit one that already exists. Scroll down to the registration form section - by default, the form contains first name, last name, email, and phone number. You can insert different kinds of options for your form by clicking and dragging design tools from the design bar onto the design area - doing this, you can customize your registration form as needed.

Changing order status for the scheduled service - Managing the status of your event orders is important for keeping your company's records updated and correct. To edit, in the editor click on the SITE123 icon - click Return to dashboard. In the dashboard, click on the large button called Events. Inside this section you will see the orders clients have made for the event. On one of the orders, under Status, click on the dropdown area and you can change the status from New to Paid, In Progress, or Cancelled, depending on what happens.

Checking insights for your scheduled service orders - Analyzing the insights of your event orders is important for understanding the traffic of your orders over time. To edit, in the editor click on the SITE123 icon - click Return to dashboard. In the dashboard, click on the large button called Events. Inside here, click on the Insights tab. In this tab, you can view charts showing the frequency of orders and filter & measure them over time.


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