Domains Support Learn about SITE123's Domains and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance. Offered Domain Extensions Discover various domain extensions like .com, .org, .net & more with registration lengths from 1-10 years. Check updated TLD availability & pricing using the Domain Name Search tool. Edit Domain DNS Records Learn how to manage DNS records to control domain direction, configure email, and create subdomains using your domain management panel's updated dashboard. Why do I need a custom domain? A custom domain enhances your website's professionalism and trust, supports SEO, and enables professional business emails. Choose a simple, memorable name and purchase directly from your dashboard. Domain Verification Email Verify your domain by checking your email for a verification message and clicking the link inside. Domains not verified may be suspended or not fully active. Search and Order a Domain Ordering a custom domain is easy: log in, search for a domain, and complete the order. Note: requires an active Premium Package, domains automatically listed, and may take time to propagate. Claim the Free Domain Coupon Get a free domain name for the first year with an annual Premium Package. Claim it from your dashboard, choose a suitable name and TLD, and improve your site's SEO. Tips: keep it short, avoid hyphens, and ensure brand alignment. Domain is yours, with renewal required after a year. Why do I need a custom domain? Custom domains boost professionalism, trust, branding, business email credibility, and SEO with a clear, reliable web address. How do I choose the right domain name? Choose a memorable, easy-to-spell domain that fits your brand, pick the right extension, buy or connect it via your Dashboard. What is SSL? Free SSL certificates secure your website with HTTPS, encrypt visitor data, and protect logins, contact details, and payments. What is a domain? A domain is your website’s unique internet address, like google.com. It must be registered and includes a name plus an extension like .com. What are DNS records? DNS records direct website and email traffic for your domain. Learn A, AAAA, CNAME, MX, TXT, and NS record types and what they do. Connection your domain to an external service Learn how to connect your domain to an external service by either unlocking for transfer or redirecting with DNS settings update for management flexibility. Why am I seeing This domain does not point to an A record or a CNAME on our servers when checking my domain? Fix “This domain does not point to an A record or CNAME” by checking expiration, verification, DNS settings, and server pointing. Can I edit my Subdomain? Only digital card subdomains can be edited. Website subdomains can't be changed; upgrade to premium to connect a custom domain. How to unlock my domain? How to unlock a domain for transfer: go to Domains, click Edit, select Unlock, and receive the EPP code by email from the registrar. 
