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F.A.Q Support - SITE123 Support Center

Learn about SITE123's F.A.Q and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance.

How to delete my account?
Delete your account permanently by disabling Automatic Renewal in Billing, then go to Dashboard > Account > User Profile > Remove Account. Action is irreversible.
How to log in to my SITE123 account?
Log in to SITE123: Go to site123.com, click Login, enter your registration email and password. Forgot password? Follow the Resetting Your Password tutorial.
What is the Affiliate program?
Join the SITE123 Affiliate Program - ideal for bloggers, webmasters, and marketers to earn by promoting SITE123 through content. Click Join Now!
What is the Experts program?
SITE123 Experts program offers commissions for web designers & marketers to build client websites easily. Increase revenue & join now to start!
Can I download the website template?
Proprietary templates available for convenient use on our online platform, including website creation.
What is a domain?
Learn about internet domains: unique addresses like site123.com, how they're key to a website's identity and the process of registration and ordering.
Can I cancel and get my money back?
Ensure customer satisfaction with our 14-day money-back guarantee for new website premium packages. Note: Excludes renewals, domains, email accounts, and other services.
Can I pay monthly?
Opt for premium with our annual plans for up to 30% discount & a free domain for 1 year. No monthly payments, upfront payment only avoids website downtime.
What is SSL?
SSL is the standard internet security system, enabling secure websites with "https" and a lock icon. Get a free SSL certificate for your domain from us.
How to edit the website code?
Explore our website builder, perfect for users without programming skills. Note: Editing source code and exporting the website are not options. Learn about plugins and custom code.
How to save changes to the website?
Ensure you click Save on individual pages, whereas all changes auto-save and publish once you hit Publish. Log in anytime to edit, and log out via the Website Editor toolbar.
Is SITE123 free?
SITE123 offers a free website builder with automatic sub-domain. Premium features require upgrade. Start for free, no credit card needed.
What is SITE123?
SITE123: easy website building with system-generated sub-domain, perfect for users with no design or coding skills. Offers custom domains with premium packages and 24/7 support.
What is bandwidth?
Learn how increasing website hosting bandwidth speeds up loading times and why it's crucial for a faster connection to internet users.
Why do I need a custom domain?
Custom domains enhance website professionalism, trust, and SEO. Choose easy-to-remember names; consider local extensions. SITE123 offers wide domain selection, with a free 1-year domain on Premium Package.
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