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Dashboard Support - SITE123 Support Center

Learn about SITE123's Dashboard and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance.

Group Websites
Learn how to effectively organize multiple projects by grouping websites on your dashboard, adding new sites, managing group access, and moving websites between groups for better organization.
Set the Website Under Construction and Limit Access
Learn how to control website access with SITE123: Toggle between public, password-protected, under construction, or members-only modes for privacy or during updates. Customize locked screens and understand SEO impacts.
Find the Website URL
Learn how to locate your website URL in the Website Editor or Dashboard, and upgrade from a temporary SITE123 subdomain to a custom domain for a professional address.
Duplicate the Website
Learn how to duplicate a website for backups or new projects, including domain and subscription considerations. Ideal for A/B testing and updating layouts.
Transfer the Website to Another Account
Learn how to transfer your website to another SITE123 user for client handoff or workload reorganization. Initiate transfer via the Dashboard, ensuring recipient has a SITE123 account. Option to remain as a staff member post-transfer for ongoing support.
Delete a Website
Learn how to delete your website from the dashboard, manage subscriptions, and what to consider regarding permanence, active subscriptions, and connected domains.
Check the Website Statistics
Monitor your website's performance with SITE123: Access insights in the Dashboard, track traffic sources, popular pages, device usage, visit duration, location, and UTM parameters for marketing. Note: Full statistics require a Professional package.
The Mailing List Tool
Learn how to add an Email Subscription Field, set up a mailing list tool, and create targeted email campaigns with customizable designs to engage your audience.
Add Staff Members to Your Website
Learn how to add, manage, and disable website staff members, including setting permissions and dealing with plan-based limits for better team collaboration and client management.
Set up Webhooks
Learn how to automate your SITE123 website by creating webhooks to send real-time data to external services for events like orders or form submissions.
Restore a Deleted Website
Restore a deleted website by changing filter to Deleted, open its Dashboard, click Settings > Restore, and confirm. Note: Permanently deleted websites cannot be restored.
Check the Technical Data Usage
Learn to monitor your website's technical data for optimal performance: Access real-time usage in the dashboard, track bandwidth, storage, AI, and SMS credits to manage resources efficiently.
Check Your Form Messages
Learn how to access, manage, and respond to form submissions on your SITE123 website via the dashboard. Read, reply, and export data to stay engaged with visitors.
Create and Manage Automatic Invoices
Easily create and send invoices from SITE123 by activating the invoice system, customizing your company details, and designing your invoice layout.
Manage the POS System
Use the POS tool for direct customer charges without an online store. Access from your dashboard, create charges, and collect payments in-person or remotely via payment links and QR codes.
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