Account Support - SITE123 Support Center Learn about SITE123's Account and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance. Disable/Enable Auto-Renewal The Auto-Renewal feature helps maintain uninterrupted website operation by automating renewals, minimizing downtime, and offering immediate control, service protection, and billing awareness. Subscription and Product Renewal Automatic renewals prevent service interruptions for your online services. You can manage auto-renewal settings, and if payment fails, attempts are made for up to 45 days. Contact support for billing issues. Edit Your User Profile (Password, Email, Language, etc.) Manage your account's security and preferences, including email, password, regional settings, and payment methods directly from your User Profile to enhance security and usability. Upgrade Your Package to a Higher One Upgrade your website without waiting for your current plan to end. Pay only the price difference and get instant access to advanced features. Easy steps via Dashboard. Renew Premium Package/Domain/Mailbox Renew your website's Premium Package, Domain, or Mailbox through your account dashboard to maintain your online presence. You can manage and extend services manually or enable Auto-Renewal. Upgrade Your Website Upgrading your website to a Premium Package unlocks custom domain connection, mailboxes, online payment, and professional design tools. Choose from Basic to Platinum plans for full customization and remove limitations of the free version for better value. Check Your Billing and Products Manage your business's services and finances in one place. View purchases, access invoices, and update billing details for tax compliance and automatic renewals. How to Upgrade Your Website Upgrade your website to a Premium Package from your Dashboard: Click Upgrade, pick from the Pricing Table, select Basic to Platinum plans, and choose a billing cycle up to 10 years. Available Premium Features Upgrade to unlock advanced tools: Custom Domain, Mailboxes, E-commerce, and Advanced Design for your site. Enhance your online presence with professional features. What billing cycles are available, and how does payment work? Choose a billing cycle from 3 months to 10 years when upgrading. Pay upfront and save more with longer cycles. Watch our video guide for assistance. If I have multiple websites, do I need to upgrade each one? Premium Packages are required for each website individually to access Premium features, with a video guide included for assistance.