Editor | Support Center

How do I use “Edit With AI” to change an image?
Easily edit images with AI on your website by adding an image, clicking the Magic Wand, choosing a style or custom prompt, and applying changes. AI editing consumes website AI credits.

Open the Download App Page
Access the Download App page via the site editor's Pages list, find the icon, and click to open. Watch the guide video for details.

Quick Actions from the Table (Three Dots)
Manage customer without opening profile: Edit details, send messages, view activity log, place orders, or mark as inactive. Note: Inactive customers can't receive promotions or emails.

Additional Editor Options: How do I use headings, colors, links, and clear formatting?
Learn how to improve SEO with advanced text tools: color/formatting, headings, indent/quotes, subscript/superscript, links, and utility tools.

Manage Sections and Mobile View: How do I rearrange blocks and preview mobile vs. desktop?
Learn to control your webpage structure: reorder with up/down arrows, delete with trashcan icon, and toggle views for mobile/desktop compatibility.

Text Editor Options: What content blocks can I add in the Text Editor?
Explore a Text Editor that uses blocks for content creation, enabling bold, italic, links, images, videos, code snippets, and file uploads up to 100MB.

Export or Import Customers (CSV)
Easily manage customers in bulk using CSV export/import for downloading or uploading lists, with an optional feature to automatically subscribe customers to your mailing list.

View and Manage a Customer
View and manage customer details, review orders, book services, message, edit info, and add internal notes and files for customer profiles.

Open the Customers Tab
Access your full customer list via your website Dashboard by clicking Customers in the side menu to view interactions from Store, Booking/Schedule, etc.

How do Undo/Redo and Clear work in the image editor?
Explore editor tools like Undo, Redo, & Clear for safe experimentation with Decorate or FineTune edits on uploaded files, ensuring changes are reversible.

How do I use the Paint tools to draw shapes, lines, or text on an image?
Learn how to use Paint tools like Sharpie, Path, Line, Shape, Text, and Color options in an editor to decorate images with callouts, accents, or labels.

How do I apply Visual Enhancements like filters and crop/rotate/flip?
Improve images directly in your editor with Visual Enhancements: filters, crop and adjust layout, rotate, flip, scale, and mobile-friendly cropping tips.

Show Store Buttons
Manage app store buttons on your Download App page by selecting desired stores: App Store (iOS), Google Play (Android), Microsoft Store (Windows), and save your choices.

How to Publish Your Site
Learn how to publish your site live: Log in, click 'Publish' in Editor, confirm, wait for success message. Also, view a video walkthrough for help.

How do I enable the Client Zone tool (login icon) on my website?
Activate Client Zone on your website to allow visitor registrations/logins by enabling the Show Login Icon in the Header settings via the Website Editor.

What preview options are available in the Website Editor?
Preview your site with options like Desktop, Tablet/Mobile, App, and New Window views before publishing for accurate visuals of user experience.

Customize layout settings (gear icon)
Choose a layout and customize it via the gear icon for text, background, shapes, colors, and more to tailor design and behavior to your needs.

Change the footer layout
Change your website's footer layout directly: Scroll to site footer, click Layouts, choose from options like Default or Clean. Change only via footer, not Pages list.

Change a section layout
Easily switch a section's layout in two ways: directly from the section using the Layouts button or via the Pages list in the editor to match your content better.

Show Action Buttons
Learn how to add 2 call-to-action buttons to your website's header: Customize button text, type, style, and order for improved navigation and engagement.

Show Email
Enable email icon in header via Design → Header, set contact email, configure submit actions, auto-reply, and custom forms for improved website interaction.

Show Phone Numbers
Add a phone icon to your header by going to Design → Header, enabling Show Phone Numbers, and adding contact methods like Phone, WhatsApp, or Telegram.

Open Header Settings
Learn how to customize your website header - add contact icons, social links, and more in the Website Editor under Design, then Header.

How do I browse page templates by category?
Explore different page types in the Add New Page window by clicking a category to view its templates. Categories include Popular, Contact, Gallery, and more.

How can I add a call-to-action (CTA) to my website?
Encourage site visitors to act with CTAs like buttons, video pop-ups, or subscription boxes. Learn how to edit your website's call to action.

What can members manage in the Client Zone after they log in?
Discover how to manage your account with tabs for editing profile details, managing addresses and appointments, reviewing orders, and accessing courses.

What login methods can members use to access the Client Zone?
Discover easy login options for members with Email Code or Social Login via Facebook or Gmail for secure, fast access.

Why is the login icon missing or grayed out in my header settings?
Learn how to toggle the Login Icon in your website's header for E-commerce, Booking, Forum, Blog, or Online Courses, and what to do if the option is grayed out.

How do I delete a page (and can I restore it)?
Learn how to delete unwanted pages from your website using the Editor, including steps to click Pages, use the trash icon, and confirm deletion. Note: Homepage can't be deleted.

How do I duplicate a page?
Learn how to duplicate a page in the Website Editor for easy structure and design reuse, and edit content independently. Note: E-commerce and Homepage restrictions apply.

How do I reorder pages (change the menu order)?
Control your website menu order by clicking Pages in the Website Editor, then drag and drop pages to rearrange. Publish to see changes live.

How do I rename a page?
Rename your website page for better navigation: In Website Editor, click Pages, select page, type new name, and click outside to apply.

App Settings: What can I control in the app version of my website?
Control your website's app appearance with App Settings: choose the homepage, logo, background color, and enable installation prompts for Android users.

Mobile Settings: How can I fine-tune how my site looks on phones without changing desktop?
Optimize your website for mobile devices using Mobile Settings for header, menu, and layout adjustments without affecting the desktop design.

How do I preview my website in a new browser window before publishing?
Learn how to test your website effectively by opening a live preview in a new window, ideal for checking links and buttons, as shown in our tutorial video.

How do I preview and publish my site when it’s ready?
Use the Preview tool to check your site on desktop and mobile before publishing. Follow the guide to publish your website and make it live.

How do I use Search to find the best page template match?
Quickly find or get suggested page templates in the Add New Page window and remember to publish your site for visitors to see.

Should I use Reset Changes if I only want to undo one thing?
Edit specific elements manually for minor changes; use Reset Changes for a total draft wipe, removing all edits since last publish. Watch video before resetting.

Can I recover unpublished edits after I reset website changes?
Resetting is irreversible and permanently deletes all unpublished changes. Confirm only if certain, as recovery is impossible. See video for reset confirmation step.

What does “Reset Changes” do to my website?
Reset Changes reverts your site to its last published version, discarding all unpublished edits like text, images, design tweaks, and new pages, quickly undoing multiple changes.

How do I copy or share my website after publishing?
Learn how to publish, share your website via Twitter or Facebook, view its QR code, and close the editor with this video walkthrough.

Can I unpublish or undo changes after publishing?
Learn the importance of verifying site content before publishing as changes are irreversible once published, with a helpful video guide.

Do I need to click Publish every time I make changes?
Learn how to make website edits go live! Remember to click Publish after updating text, images, or layout. Watch the Publish flow video for guidance.

What kind of links should I paste for Facebook, Instagram, or LinkedIn?
Learn how to paste your social profile links with examples for Facebook, Instagram, LinkedIn, and a video guide for easy setup on any network.

What tools are available when editing an image with AI?
Easily modify images using AI Edit, Filters, Crop, Paint, and Video tools after selecting an image in the Image Library.

What should I write in an AI Edit prompt to get better results?
Learn how to modify images effectively: Use clear prompts for changes like adjusting colors, removing backgrounds, or adding shadows to enhance realism.

How do I edit an image with AI (using the magic wand)?
Learn how to edit images in the Image Library, including AI-generated ones, using tools like AI Edit, Filters, Crop, and Paint, with a tip for better results.

Settings
Customize your Download App section: Use the gear icon to adjust background color, image/video, animation, and dividers for a unique look.

Reset Changes to Last Published Version
Reset Changes instantly reverts your website to its last published state, erasing all unpublished edits. Follow steps in the Editor to undo multiple changes quickly. Note: This action is permanent and all progress since the last publish will be lost. Use for a total draft wipe only.

How do I generate a new AI image in the site builder?
Learn to easily add AI-generated images to your website by selecting the image style, size, and describing your desired content for customized visuals.

Manage Customers with the Customers Tab
Manage your full customer list and activity in one place with features like tracking details and order history, messaging, placing orders, and organizing notes and files.

Enable Social Networks in the Footer
Learn how to display social media icons in your website footer using SITE123: Access Design, then Footer settings, and enable "Show Social Networks".

How do I update the text on the Download App page?
Edit the short description for your store by clicking inside the Description field and typing the desired text for visitors to see.

Control Where a Page Appears
Learn how to show or hide a page in your website's menu, homepage, footer, or mobile view, including special conditions for promo and homepage pages.

Get Started with Your Website
Easily build a professional website by customizing your homepage, adding calls to action, setting your name & logo, designing the look, and publishing your site.

Edit the Download App Page
Guide on setting up a Download App page with options to include App Store, Google Play, and Microsoft Store buttons for easy app installation. Customize with descriptions, store choices, and visual settings.

Restore a Deleted Page
Learn how to restore pages deleted within the last 30 days using the Website Editor, ensuring content recovery from the most recent saved version.

Edit the File Manager Page
Learn how to update downloadable files for website visitors on the File Manager page by changing titles, descriptions, or files and saving changes.

The Text Editor Tool
Maximize website content with the Text Editor tool—enhance text, images, links, and tables. Includes AI editing, file uploads, code snippets, and mobile view optimization for SEO.

Add Social Network Links
Enable social icons in footer and add profile links: Edit Social Networks, Add Social, choose network, paste link, update, save changes.

Add an External Link to the Website Menu
Learn to add an External Link to your website menu for content outside your site like another website or service. Include full http:// or https:// URLs and choose to open in a new or current window.

Add a New Page
Easily add new content to your website with ready-made page templates for about pages, galleries, sales, bookings, blogs, etc. Log in, use the Website Editor to add pages by browsing or searching templates, and publish your site for visitors to see.

Edit the Website Header
Learn how to customize your website header with tools like contact icons, social links, search, and login buttons, plus edit settings for phone numbers, emails, locations, and more.

Change Section Layouts
Learn how to easily change the layout of website sections or footers directly on the page or from the Pages list, and customize settings like background, text, and shapes for a perfect design match.

Rename, Reorder, Duplicate, or Delete Pages
Organize your website by updating page names, changing menu order, duplicating, or deleting pages. Use the Website Editor for management and ensure to publish changes.

Preview the Website Before Publishing
Previewing your website before publishing is crucial for a professional look, with options for desktop, tablet, mobile, app, and new window views. Customize mobile and app settings for an optimal visitor experience, including header, menu appearance, and app homepage.

The Client Zone Tool
The Client Zone tool allows visitors to register on your website, manage forum interactions, limit access, and view profiles and orders. Enable it in the Website Editor for enhanced user engagement and management. It supports Email Code and Social Login for access, and offers comprehensive account management options.

Publish the Website
Learn how to make your website live: Log in, edit, click Publish, and verify changes. Published updates are final, so check your work before going live.

Edit with AI Image Editor Tool
The Edit with AI tool offers versatile image editing on websites, featuring AI enhancements and traditional tools like cropping and filters. It's integrated into various site pages, allowing uniform styling across the site with features for mobile optimization and safe editing with undo options.

What version of my page will be restored?
Restoring a deleted page brings back its most recent saved version with all content intact.

How do I add the page to my website?
Explore and click on templates via search bar to add them directly to your Pages list for editing, even if your browser doesn't support HTML5 video.

How do I open the Add New Page window?
Learn how to add a new page to your website: Log in, open Website Editor, click Pages, then Add New Page to browse and search page templates.

How do I change the menu text for an External Link?
Learn how to change your menu display for visitors: Add External Link via Pages to showcase Book Now, Client Portal, or Partner Site options.

How do I choose whether the external link opens in the same window or a new window?
Learn how to add an external link with the option to open in the current or new window, ideal for keeping visitors on your site when linking to third-party services.

What URL should I enter for an External Link?
Ensure the destination URL for External Links begins with http:// or https:// for full link usage, such as https://example.com/page.

Add an External Link
Learn how to add an External Link to your website menu, guiding visitors to external pages like booking systems or stores using the Website Editor.

How to Reset Website Changes
Revert draft to last published version by signing in, opening Editor, clicking down-arrow next to Publish, selecting Reset Website Changes, and confirming.

Enhance with AI: How do I expand, reduce, or rewrite text and change the tone?
Enhance your writing with AI: Choose to expand, reduce, or rewrite text, select a tone (Professional, Casual, etc.), and monitor AI credit status.

What happens after I click Save on an edited file item?
Learn how to edit items in File Manager: Click Save to update the title, description, or file and see changes in the list. Repeat steps for more edits.

How do I replace the file attached to an existing item?
Learn how to update a file in File Manager: Open Page, click Edit icon, choose Upload/Replace, select file, wait to upload, and click Save.

How do I change the title or description visitors see for a file?
Update File Manager page: Open from Pages, hover over item, click Edit, update title and description, click Save. Ideal for improving site SEO.

How do I edit an existing file item in the File Manager page?
Learn how to update files in your editor: Hover over file item, click the pencil icon to edit title or description, and save changes with the green button.

Show or Hide a Page
Learn to control the visibility of your web pages on different site sections (Menu, Homepage, Footer, mobile) or hide them completely via the Website Editor.

How long do I have to restore a deleted page?
Deleted pages can only be restored within 30 days of deletion, after which they won't appear in the recycle bin and can't be restored.

Restore a Page
Learn how to restore a page deleted in the last 30 days in Website Editor: Click Pages > Recycle icon > Find page > Click Restore. Easily recover content.

How do I edit my homepage text and background?
Customize your homepage by editing text to match your brand and choosing a background that fits your style. Learn more about Homepage Text and Background.

How to Get Started with my website?
Quickly build a professional website: Edit homepage, add CTAs, set name & logo, design, customize header & footer, preview, and publish.

Why don’t my Promo pages show up in the Menu or Footer?
Promo pages are hidden from Menu/Footer and can be managed for visibility under 'Hide Page From Users' or 'Hide from Mobile' via the gear icon in Pages.

Why can’t I hide my Homepage from visitors?
Learn how to manage visibility of pages on your site while the Homepage remains always visible. Control menu, footer, and mobile view settings easily.

What do the “Show on Menu/Homepage/Footer” and “Hide” options do?
Learn how to customize your website by showing/hiding pages on the menu, homepage, footer or from mobile users, and even hiding pages from public view.

Show Social Network Icons in the Website Footer
Learn how to display and link social media icons in your website footer, including Facebook, Instagram, and LinkedIn, by enabling them in your SITE123 editor.

Create and Edit Images with AI
Generate and improve images directly in your site builder using AI. Create visuals from text or edit images with simple prompts. No design tools required.

How do I save changes to my website?
Click Save to keep changes on a page. Other changes auto-save but need Publish to go live. Log in to edit anytime, and log out via the Website Editor toolbar.

Can I download the website template?
Templates in our platform are proprietary and for online use only, not available for download or external use.

Update the Page Title and Slogan
Customize your webpage with editable Titles and optional Slogans. Note: Updating titles changes URLs, causing old links to lead to a 404 error.

Editor Support - SITE123 Support Center

Learn about SITE123's Editor and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance.