Add Staff Members to Your Website

You can invite other people to work on your website as staff members. Staff members can help you update content, manage modules, and maintain the site—useful for teams and for clients if you build websites for others.

This guide explains how to add, manage, and disable staff access.

Add a Staff Member

1. Go to your website.
2. Click Settings and select Staff.
3. Click Add New Staff Member.
4. Enter the staff member’s email address.
5. Save your changes.

The invited user will receive an email notification. Once they accept, your website will appear in their account dashboard under their Staff group.

Manage Staff Permissions 

As the Website Administrator, you control what each staff member can do.

To edit permissions:

1. In your account dashboard, go to Settings and then click on Staff from the side menu.
2. Find the staff member in the list.
3. Click Edit next to their name.

Staff Member Info

Edit the Staff Member information, such as name, Phone number, and add a short description. 

Permissions Control

Set the access and permission level of your Staff Member

• Admin
  Gives the staff member the same access as the Website Administrator, including:
  • Editing all sections
  • Adding/removing content
  • Full website management

     Use Admin only when you want to grant full control.

• Custom
  Lets you limit access by module and permission level.
  
  
• Choose modules (Custom role)
  Select which modules the staff member can access. Available modules depend on what’s enabled on your website. 
  Some modules include permission levels such as:
  • Manage the module
  • Manage the module’s activities

     Important: With Custom permissions, you must select at least one module.

Staff Member Working Hours

Add Staff members to your team of service providers. Here you can set the staff member's availability and working hours. 

These settings will be reflected in modules such as the Booking Page, allowing you to assign a specific staff member for each service or the option for your users to select the staff member best suited for them. This option can be used for services such as Consulting services, classes, one-on-one sessions, and more.  To set the staff member's availability, edit the following settings: 

Staff Availability 

 Set the status of the staff member avliablilty by choosing between 

• Select days & times 
• Currently unavailable
• Hide the staff member from the website and interface

Working hours

When selecting the Select day & time option, you will be presented with a list of the weekdays

Toggle the days your staff member is available and set the daily hours of availability. Click the Plus icon to add a shift for that day. This option is useful for services like one-on-one sessions, classes, and more 

Note: Using the Shift option means that there is a gap of inactivity between the different shifts. This function is not meant to set hourly working hours.

Unavailability Reason

When selecting Currently unavailable you will be able to select a reason of Staff meember inavlability, such as Sick, Vacation, Holiday, Or Custom to add an unlisted reason. 

External Calendar

Staff members can sync their schedule with their external calendar. This will allow them to keep track of booked services directly from their personal calendars.

They can connect either their Google Calendar or their Microsoft Outlook Calendar.

Select Calendar 

If the staff member has multiple calendars, they will bebable to decide what calnder to use for syncing booked services

Choose sync type

Staff member will be bale to choose the type of sync they prefer:

• Full sync (recommended) - When you select this option, the sync will be two-way: from the booking page to the calendar and from the calendar to the booking page
• Sync the booking page with your calendar - When you select this option, the booking page will sync events to your calendar, but will not pull events from your calendar
• Sync your calendar with the booking page - When selecting this option, the booking page will pull events from your calendar, but will not sync events to your calendar

Staff System Security and Limits

Security and organization

• reCAPTCHA verification is required when adding or editing staff members.
• Staff member names are limited to 50 characters.

Plan-based staff limits

The number of staff members you can add depends on your subscription plan.
If you reach your plan’s limit:

• You cannot add new staff members
• You cannot restore staff members you previously removed

Note: To add more staff members, you’ll need to upgrade your subscription plan.

Disable or Re-enable a Staff Member

Disable access

1. In your account dashboard, go to Settings → Staff.
2. Find the staff member you want to remove.
3. Click Disable.

Re-enable access

1. In the Staff list, change the top filter from Active to Disabled.
2. Find the staff member and click Enable.

When you re-enable a staff member, their previous permissions are restored.

Notes

• Staff members must have their own account. If they don’t, they can create one directly from the invitation email.
• If you build websites for clients, you can join the Experts Program to earn commissions (link to your program article/page can be added here).
• Only the account owner can manage account-related tasks, such as renewing a website package, upgrading a website, managing the website domain, or updating user profile settings. Staff members do not have permission to perform these actions.