Event Seat Map

The event seat map enables you to create detailed charts of your venue, select from existing templates, or create a customized seat map for your events and assign tickets to specific seats.

Adding a Seat Map

Go to your event page and click Manage
Select the event from the event list, click the Three Dot Icon, and select Edit
Scroll down to Seat Map and click the blue Add New Seat Map option
Choose from existing templates or create a custom Seat Map

Creating a Custom Seat Map

Choose the Custom Seat Map to create a detailed representation of your venue

Add seat layout, tables, aisles, a stage, and more.

To create a custom seat map, in the Seat Map template screen, choose New Map

Edit Map and Assign Tickets

From the drop-down menu, choose between designing your venue with Edit Map or assigning tickets

Add your venue elements to the empty canvas,

Rectangular and round tables - click each option to add the table to your canvas, in the side menu, edit the table seat numbers, in Rectangular Tables, edit the number of seats at each side of the table, and use the Width and Height to determine the table size. For Round tables, edit the number of seats around it, and use the Radius option to determine the table size.
Rows - use this option to add rows of seats, and set the number of seats in the side menu. The maximum number of seats per row is 50.

Add Objects

Use objects to represent various elements in your venue, such as a stage, aisles, and more.

Edit the object settings on the side menu, choose its text, background, and border colors, and edit its size. You can also resize an object by clicking it and using the little squares in the frame to scale it up or down, and from side to side.

Moving, Duplicating, and Deleting an Object or Seat

To move an item and relocate it to another position, hover with your mouse cursor over the item. Once you see the cursor change to four arrows, click the item and drag it into position

To duplicate or delete an object or seat, click the item, and the system will display two icons: use the Two Pages Icon to duplicate the item and the Trashcan Icon to delete it.

Assigning Tickets

The Assign ticket option is used to display the different areas of your venue to different ticket prices, for example, front seat tickets vs balcony tickets.

Note: Assigning tickets to seats is mandatory; if tickets are not assigned, visitors will not be able to select a seat from the Seat Map.

Assigning the tickets

In the drop-down menu, choose Assign tickets

Click the table or seat you would like to assign and click the Assign button next to the relevant ticket in the side menu.

This will add the ticket to the seat row or table and will also assign a color to the selected seats.

You can also click and drag around a group of seats to select all of them and assign the ticket to the selection.

Use the blue row of navigation tools to move your canvas and zoom in and out

Use the arrow tool to edit your items
Use the hand tool to move your canvas
Use the +/- tools to zoom in and out
Use the arrow tools to redo and undo recent changes

Note: A custom map is connected to the event it was created for, and cannot be used in other events.