Events | Support Center

Check the Events Tickets List
Manage event tickets efficiently with SITE123's integrated system: track orders, check-in status, and manage attendee info from your dashboard for seamless event management.

Adding a Seat Map
Learn how to add a seat map to your event: Navigate to event settings, manage your event, edit, scroll to Seat Map, and click Add New Seat Map. Include a visual tip with a screenshot.

Creating a Custom Seat Map
Create a custom seat map by selecting New Map and adding venue elements like rectangular/round tables, rows, and objects with customizable settings and sizes.

Assigning Tickets
Learn how to connect seats and ticket prices in events by assigning tickets to specific areas, an essential step for enabling seat selection on the Seat Map.

How to Access the Events Tickets List
Find your event ticket orders easily: Access SITE123 dashboard, click Orders, select Event Tickets. Watch our video walkthrough for guidance.

Managing Your Tickets
Monitor event ticket sales and attendee details in one place, including live sales overview and order information, with a helpful video walkthrough.

Moving, duplicating, deleting, and navigating in the Seat Map editor
Learn how to move, duplicate, or delete objects in a workspace, and navigate using tools (edit, move canvas, zoom, undo/redo). Include visual aids for clarity.

How do I check (or change) an attendee’s check-in status?
Use the Check-In column in the Event Tickets list to monitor and manually update visitor entry status. Watch our video walkthrough for guidance.

How can I message ticket holders or see more order info?
Learn how to manage orders: send messages, view details, and confirm PDF tickets for quicker entry. Watch our video walkthrough for guidance.

Event Seat Map
Create a detailed venue seat map using templates or customized options, assign tickets to seats, and add venue elements like tables and rows. Edit, duplicate, or delete objects and assign ticket prices to areas.

Events Support - SITE123 Support Center

Learn about SITE123's Events and get all the support that you need. We're here 24/7 with live support, or you can search in our support center for guidance.