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SITE123 Update List - Store

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Introducing Improved Payment Statuses: Manage Your Orders with Ease!

2023-05-31 Store

We've made significant updates to enhance your order management experience, specifically related to payment statuses. These changes provide a more streamlined and efficient process for you.

  1. Column Name Change: We have replaced the "Status" column with "Payment" for better clarity and understanding.

  2. Simplified Payment Status Changes: Going forward, you can now change the payment status only from the order info page. This centralizes the process, ensuring accurate and consistent updates.

  3. Streamlined Status Options: To improve usability, we have hidden all the old statuses (such as "New," "Shipped," "In Progress," etc.) from the available options. If an old order already has one of these statuses, it will still be displayed for reference. However, you will not be able to set these old statuses again if you have previously changed them.

  4. "New" Status Replaced: The "New" status has been replaced with "Unpaid" to better reflect the payment status. This change applies not only to new customers but also to existing ones, ensuring consistency across the board.

These updates apply to various modules, including Store, Events, Online Courses, Pricing Table, Schedule Booking, and Donate. We are confident that these improvements will simplify your order management process and provide you with a clearer understanding of payment statuses.


Introducing Refund Orders: Simplify Your Order Management!

2023-05-31 Store

We're excited to announce the addition of a new feature that empowers you to refund orders effortlessly. Now, you can refund a paid order (that has not been canceled) with ease.

To streamline the process, we have introduced a new Refund status. When an order is set to "Refund," its payment status will automatically change to "Refunded." This ensures clear visibility and tracking of refunded orders.

Please note that once an order has been refunded, you won't be able to mark it as paid or unpaid again. This helps maintain accurate payment records for your reference.

Furthermore, we have implemented an automatic inventory update. When an order is refunded, the related products' inventory will be automatically increased, ensuring seamless stock management.

These enhancements apply to various modules, including Store, Events, Online Courses, Pricing Table, Schedule Booking, and Donate. We believe these updates will simplify your order management process and provide you with greater control over refunds.


Simplified Order Management: Introducing Improved Order Cancellation

2023-05-31 Store

From now on, canceling an order is no longer considered a payment status. We've transformed it into an order action and moved it to the Order Info Page. This change simplifies the cancellation process for you.

To make things clearer, we have removed the old "Cancel" status from the list of statuses. Rest assured, any existing orders with the old status will be automatically updated to reflect the cancellation. However, you won't be able to cancel orders directly from the statuses list anymore.

Moving forward, you can only cancel orders that haven't been fulfilled yet. When you cancel an order, its fulfillment status will be changed to "Cancel." Additionally, you won't be able to modify the fulfillment status using the order tracking feature.

These improvements apply to various modules, including Store, Events, Online Courses, Pricing Table, Schedule Booking, and Donate. We're confident that these changes will simplify your order management and provide a smoother cancellation process.


Enhancements to Order Management: Introducing Archive Orders

2023-05-31 Store

We've made some improvements to enhance your order management experience. You'll notice that we have removed the "Delete" buttons next to each row, making it easier for you to navigate. Instead, you can now conveniently archive an order directly from the order info page.

To align with these changes, we have also updated the filter text to provide clearer options. You'll now find two choices: "Orders" and "Archive Orders." This way, you can effortlessly switch between viewing your active orders and accessing your archived orders.

We're excited to inform you that these updates apply to multiple modules, including Store, Events, Online Courses, Pricing Table, Schedule Booking, and Donate. By implementing these enhancements, we aim to streamline your order management process and help you stay organized.


Automatic Coupon

2023-04-17 Store

A new functionality called "Automatic Coupon" is now available for use. This feature automatically adds a coupon to a customer's cart if they meet the "apply to" requirements. 

The coupon is not specific to a particular customer, but can be used by any customer who meets the "apply to" criteria. The coupon can only be activated for product, category, and minimum purchase amount.

This "Automatic Coupon" feature is exclusively available to users who have subscribed to the platinum package.


eCommerce Orders Tracking

2023-04-16 Store

You can now use our new feature to add tracking numbers to your ordered products, manage your shipped items, and include tracking URLs. We've also made it easier for you to stay informed by adding a new order status option.


Easy Order Tracking in Client Zone

2023-04-16 Store

We've made it easy for your customers to track their orders by providing them with quick access to the latest tracking details through their client zone order info page. With this new feature, your customers will be able to stay up-to-date on the status of their orders and have peace of mind knowing that they can easily monitor their package's progress.


Email Notifications for Order Tracking

2023-04-16 Store Email Marketing

We've added a new feature that lets you automatically send email notifications to customers whenever you add or update their order's tracking information. This way, your customers will always be up-to-date on the status of their order.


Streamlined Product Tracking

2023-04-16 Store

You can now easily find the new Tracking Number feature in the eCommerce Orders Tracking module. It's located on the order info page next to each shipped product, complete with a link to track the item. This information updates dynamically as you add or edit details.


Enhanced Order Fulfillment Tracking

2023-04-16 Store

We've improved the Order Fulfillment process in the eCommerce Orders Tracking module by adding a new Fulfillment column to the orders list. This column displays three status options: Unfulfilled, Partially Fulfilled, and Fulfilled, making it easier for you to identify which orders have been fulfilled or not.


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