To manage a customer without opening their profile, click the three dots next to their name. You can:
- Edit – Update customer details
- Send message – Message the customer (the thread will also appear in their profile)
- View activity log – See recent customer activity
- Place an order – Create an order for the customer (you can also apply coupons)
- Inactive – Mark the customer as inactive
Note: Inactive customers appear only in the inactive customer list, and they cannot receive promotions or be included in an email campaign mailing list.
