The Credits page shows how many credits you have available to use across the platform. Credits are used for AI-powered features and other actions. Your balance is split into two types - plan credits that reset each billing cycle, and bonus credits that are permanent.
How to View Your Credits
- Click Profile in the top-right corner of the dashboard.
- Click User Profile in the dropdown.
- Click Credits in the left sidebar.
- The Credits page opens, showing your current balance for both Plan Credits and Bonus Credits.
- Under Plan Credits, the progress bar shows how much of your cycle allowance you have used and how much remains.
- Under Bonus Credits, the total shows your permanent credit balance available to use at any time.
- Click Log at the bottom of the page to view a history of your credit usage.
Adding AI Credits
To add AI credits to our balance, select the AI credit package that best suits your needs
An AI credit package will provide you with a monthly allowance of credits that you can use to continuously update and improve your websites
To choose your AI credit package, follow these steps:
- Under Plan Credit, click on Change Plan
- Choose the preferred credit amount you would like to add, review the cost per credit, the payable amount, and click on subscribe now
- In the payment window, choose the preferred methods of payment from the top options and follow the payment instructions
- Click Submit Purchase to complete the process
Bonus Credits Auto Top-Up
Set a specific limit for your Bonus credit balance, and a set amount of AI credit you would like to add
When this option is active, the balance is checked after every request. When it falls below your set limit, your default payment method will be charged for the amount of the AI credits you set, and they will be added to your Bonus AI credits balance. Bonus credits never expire, and they are only used after your monthly plan credits run out. By activating this option, you are able to guarantee that you never run out of credits, even if you use all the credits in your AI credit package.
To set Auto Top-Up:
- Go to your Account Settings (silhouette icon)
- Click Credits on the side menu
- Under your bonus credit balance, click Manage Auto Top Up
- Enable Auto Top-Up - Toggle Auto Top-Up on
- When credits are below - Set the credit limit - Once bonus credits reach below this limit, the process will be activated
- Purchase this amount - Set the balance amount to be purchased,
- Cost - View the amount that you would pay for the Top-Up and save changes
Notes
- Deduction order - Credits are always deducted from your Plan Credits first. Bonus Credits are only used once your Plan Credits for the current cycle are fully consumed.
- Plan Credits - Plan Credits are tied to your subscription and reset at the start of each billing cycle. The amount available depends on your current plan.
- Bonus Credits - Bonus Credits are permanent and do not expire or reset. They are granted through sign-up promotions and storage package grants.
- Credit log - Click the Log button to see a detailed record of how and when your credits were used.
- Credit Reset - Credits cannot be accumulated and will reset at the beginning of each billing cycle.
- Bonus Credits Auto Top-Up - minimum amount of purchased credits is 20 credits.
