Thanks for confirming, XXX
I’ve gone ahead and initiated the cancellation and refund for your order, with the 30% processing fee as mentioned.
You’ll receive $XXX back, and the refund will be processed to your original payment method within 7 to 14 business days.
Your website has been converted to a free status.
If you need anything else, please let me know.
Kind regards,
Michelle | SITE123 Team
www.site123.com